Remote Jobs

Emburse logo

Senior Customer Marketing Manager

Emburse

Location
United States of America
Posted
Salary Range
100k - 110k USD

Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.

Litify logo

Senior Project Manager

Litify

Location
United States of America
Posted
Salary Range
100k - 110k USD

Lead the implementation of Litify's legal operating solution on Salesforce. Manage projects, mentor team members, and ensure client success with a focus on timely and budget-friendly delivery.

Welocalize logo

Senior Project Manager

Welocalize

Location
Argentina
Posted

Senior Project Manager at Welocalize: Lead global teams, manage projects, and deliver high-quality training data transformation solutions.

Welocalize logo

Senior Project Manager

Welocalize

Location
Argentina
Posted

Senior Project Manager at Welocalize: Manage global teams, deliver high-quality localization services, and build strong customer relationships.

Rackspace logo

Senior Project Manager

Rackspace

Location
United States of America
Posted

Senior Project Manager at Rackspace Technology - lead projects using SCRUM methodology, manage project profitability & utilization, and contribute to Professional Services methodology.

Cargo.one logo

Customer Support Associate

Cargo.one

Location
Greece
Posted

Customer Support Associate at cargo.one: Deliver customer happiness, work remotely, and contribute to a dynamic team.

Jane App logo

Senior Product Manager - Identity

Jane App

Location
Canada
Posted
Salary Range
139k - 139k USD

Senior Product Manager - Identity at Jane: lead product discovery, improve user connection, and drive growth in a remote-first company

Marketing Operations Specialist logo

Customer Support Coach

Marketing Operations Specialist

Location
Thailand
Posted

Provide excellent customer support to hotel clients using Cloudbeds software, resolve issues, build relationships, and contribute to product improvements.

Roadie logo

Customer Support Specialist

Roadie

Location
United States of America
Posted

Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.

TeamSnap logo

Customer Support Specialist

TeamSnap

Location
United States of America
Posted

Customer Experience Agent at TeamSnap delivering high-quality support through email & chat, solving customer issues & providing feedback to improve products.

Mercury logo

Customer Support Specialist

Mercury

Posted
Salary Range
65k - 91k USD

Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.

Mercury logo

Customer Support Specialist

Mercury

Location
Canada
Posted
Salary Range
54k - 82k USD

Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.

Bitfinex logo

Customer Support Specialist

Bitfinex

Location
United Kingdom
Posted

Customer Support Specialist for a globally distributed team handling inquiries from corporate traders

Makersite GmbH logo

Customer Support Engineer

Makersite GmbH

Location
Croatia
Posted

Join Makersite as a Customer Support Engineer to provide technical support in a sustainable product development platform. Collaborate with teams, manage customer issues, and contribute to meaningful projects while enjoying flexible work options and professional growth opportunities.

Snowplow Analytics logo

Customer Support Engineer

Snowplow Analytics

Location
Greece
Posted

Customer Support Engineer needed for remote role in Greece, providing 24x7 technical support for global customers, troubleshooting complex issues, and collaborating with cross-functional teams.

Contentsquare logo

Customer Support Engineer

Contentsquare

Location
United States of America
Posted
Salary Range
85k - 95k USD

Customer Support Engineer at Contentsquare: build strong relationships with customers, become an expert in analytics infrastructure, and communicate technical concepts clearly.

Snowplow Analytics logo

Customer Support Engineer

Snowplow Analytics

Location
Australia
Posted

Customer Support Engineer - Remote Western Australia

Emburse logo

Senior Customer Marketing Manager

Emburse

Salary Range

100k - 110k USD / YEAR

Job Summary

We are seeking a skilled Customer Marketing Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing digital marketing campaigns to drive engagement, retention, conversions, and bookings. You will work closely with our Customer Success and Sales teams to better understand the Emburse customer and tailor our marketing to their needs. Your responsibilities will include developing cross-sell campaign strategies, designing and developing programs across key digital channels, and overseeing content creation. We are looking for someone who is skilled in directing strategy as well as executing digital programs and campaigns. The ideal candidate will have 3-6 years of Marketing experience, a proven track record in marketing or revenue-focused roles, and proficiency in leveraging data to track campaign effectiveness. You should be able to thrive in dynamic environments, resolve ambiguity quickly, and make a significant impact through effective campaign execution. We offer flexible remote work options, $100,000 - $110,000 per year salary, and the opportunity to work with a talented team.

We are seeking a skilled Customer Marketing Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing digital marketing campaigns to drive engagement, retention, conversions, and bookings. We are looking for someone who is as skilled in directing strategy as they are in the hands-on execution of digital programs and campaigns. As Sr. Customer Marketing Manager, you will work closely with our Customer Success and Sales teams to better understand the Emburse customer and tailor our marketing to their needs, and work with our Product Marketing team to run product-lead campaigns to key customer cohorts.

What You'll Do

    • Develop cross-sell campaign strategies aligned with company revenue goals and customer success objectives.
    • Identify target customer segments for cross-sell opportunities based on product usage data, purchase history, and customer lifecycle stage.
    • Strategize, design, and develop programs across key digital channels, including Mutiny (A/B testing), Drift (website chat), Marketo (program workflows, emails, and tagging), and Goldcast (webinars)
    • Design and execute multi-channel campaigns, including email sequences, webinars, and in-app messaging, to promote complementary products or services.
    • Oversee content creation and coordinate with creative teams to ensure campaigns are visually and tonally consistent with the brand.
    • Set clear campaign goals, KPIs, and benchmarks to measure success across channels (e.g., email, webinars, content marketing).
    • Work closely with Product Marketing to understand key product features, customer pain points, and upsell opportunities.
    • Partner with Customer Success and Sales teams to identify client needs, cross-sell potential, and create tailored campaign messages.
    • Test and iterate campaigns by segment to optimize message relevance, timing, and channel effectiveness

What We Are Looking For

    • 3-6 years of Marketing experience
    • Proven track record in marketing or revenue-focused roles, preferably within a B2B SaaS environment
    • Strong experience in supporting and executing full-funnel and multi-channel marketing campaigns
    • Proficient in leveraging data to track campaign effectiveness, ROI, and optimize performance
    • Experience with Drift, Mutiny, Goldcast, and Marketo
    • Mindset geared towards continual improvement and optimization of campaign processes
    • Ability to thrive in dynamic environments and resolve ambiguity quickly
    • Passion for working with sales and customer teams to execute cross-functional campaigns
    • Strong interest in engaging with and understanding customer needs to tailor campaigns effectively
    • Experience working with stakeholders to coordinate campaign efforts
    • Desire to make a significant impact and drive change through effective campaign execution
    • Solutions-oriented mindset driven by curiosity to explore new campaign approaches
    • Bachelor’s Degree required (Marketing or Business Degree preferred)
$100,000 - $110,000 a year