Remote Jobs

Emburse logo

Senior Customer Marketing Manager

Emburse

Location
United States of America
Posted
Salary Range
100k - 110k USD

Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.

Vercel logo

Senior Marketplace Partner Manager

Vercel

Location
United States of America
Posted

Join Vercel's Partnerships team as a Sr. Marketplace Ecosystem Manager and drive the success of their marketplace, supporting partners in building/scale with Vercel.

Taskrabbit logo

Customer Support Advocate

Taskrabbit

Location
United States of America
Posted

Customer Service Advocate at Taskrabbit - Remote-First Company

Postman logo

Senior Social Media Manager

Postman

Location
United States of America
Posted
Salary Range
135k - 155k USD

Senior Social Media Manager at Postman: Drive social strategy, content creation & management for organic channels.

Workiva logo

Senior Social Media Manager

Workiva

Location
United States of America
Posted
Salary Range
106k - 172k USD

Lead Workiva's organic social strategy to build audience relationships, create high-value content, and amplify brand value through cross-functional collaboration and data-driven insights.

ClassDojo logo

Product Marketing Lead

ClassDojo

Location
United States of America
Posted

Join ClassDojo as a seasoned product marketer and drive growth through engaging go-to-market campaigns, influencing product roadmaps, and collaborating with cross-functional teams.

Splice logo

Sr. Growth Marketing Manager - Lifecycle

Splice

Location
United States of America
Posted
Salary Range
122k - 135k USD

Sr. Growth Marketing Manager, Lifecycle at Splice: Use Braze to drive growth through lifecycle marketing strategies and campaigns.

Twilio logo

Senior Program Manager

Twilio

Location
Canada
Posted

Senior Program Manager for Remote Effectiveness and Culture at Twilio

SQUIRE logo

Director, Customer Support

SQUIRE

Location
United States of America
Posted
Salary Range
135k - 145k USD

Lead a high-performing customer support team delivering exceptional 24/7 service to the global customer base, with up to 25% travel

Taskrabbit logo

Customer Support Advocate - English Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: champion customer satisfaction, understand customer needs, and deliver exceptional service in a remote-first work environment.

VRChat logo

Senior Manager - Trust & Safety

VRChat

Location
Anywhere in the world
Posted

Lead VRChat's Trust & Safety team, develop strategies to ensure a safe environment for the global community, collaborate with product and engineering teams, implement policies, and mentor agents. Join a remote-first company that values diversity and inclusion.

DevRev logo

Customer Success

DevRev

Location
India
Posted

Customer Success at DevRev: Engage customers, onboard them, and enable integration with existing tools to drive growth and success.

Lime logo

Senior Manager, Global Campaigns

Lime

Location
United States of America
Posted
Salary Range
86k - 158k USD

Senior Manager of Global Campaigns, Americas-APAC at Lime: drive in-market strategy, create campaign plans, maintain contact with regional GR staff, coordinate local efforts

Clipboard Health logo

Customer Operations Leader

Clipboard Health

Location
United States of America
Posted
Salary Range
40k - 120k USD

Lead high-performing customer support team, coach agents for excellence, and deliver outstanding customer experiences in a remote role.

brightwheel logo

Group Manager - Marketing Operations

brightwheel

Location
United States of America
Posted
Salary Range
135k - 180k USD

Marketing Operations Leader at Brightwheel: drive marketing effectiveness, build scalable processes, and optimize lead-to-customer journey.

Emburse logo

Senior Customer Marketing Manager

Emburse

Salary Range

100k - 110k USD / YEAR

Job Summary

We are seeking a skilled Customer Marketing Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing digital marketing campaigns to drive engagement, retention, conversions, and bookings. You will work closely with our Customer Success and Sales teams to better understand the Emburse customer and tailor our marketing to their needs. Your responsibilities will include developing cross-sell campaign strategies, designing and developing programs across key digital channels, and overseeing content creation. We are looking for someone who is skilled in directing strategy as well as executing digital programs and campaigns. The ideal candidate will have 3-6 years of Marketing experience, a proven track record in marketing or revenue-focused roles, and proficiency in leveraging data to track campaign effectiveness. You should be able to thrive in dynamic environments, resolve ambiguity quickly, and make a significant impact through effective campaign execution. We offer flexible remote work options, $100,000 - $110,000 per year salary, and the opportunity to work with a talented team.

We are seeking a skilled Customer Marketing Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing digital marketing campaigns to drive engagement, retention, conversions, and bookings. We are looking for someone who is as skilled in directing strategy as they are in the hands-on execution of digital programs and campaigns. As Sr. Customer Marketing Manager, you will work closely with our Customer Success and Sales teams to better understand the Emburse customer and tailor our marketing to their needs, and work with our Product Marketing team to run product-lead campaigns to key customer cohorts.

What You'll Do

    • Develop cross-sell campaign strategies aligned with company revenue goals and customer success objectives.
    • Identify target customer segments for cross-sell opportunities based on product usage data, purchase history, and customer lifecycle stage.
    • Strategize, design, and develop programs across key digital channels, including Mutiny (A/B testing), Drift (website chat), Marketo (program workflows, emails, and tagging), and Goldcast (webinars)
    • Design and execute multi-channel campaigns, including email sequences, webinars, and in-app messaging, to promote complementary products or services.
    • Oversee content creation and coordinate with creative teams to ensure campaigns are visually and tonally consistent with the brand.
    • Set clear campaign goals, KPIs, and benchmarks to measure success across channels (e.g., email, webinars, content marketing).
    • Work closely with Product Marketing to understand key product features, customer pain points, and upsell opportunities.
    • Partner with Customer Success and Sales teams to identify client needs, cross-sell potential, and create tailored campaign messages.
    • Test and iterate campaigns by segment to optimize message relevance, timing, and channel effectiveness

What We Are Looking For

    • 3-6 years of Marketing experience
    • Proven track record in marketing or revenue-focused roles, preferably within a B2B SaaS environment
    • Strong experience in supporting and executing full-funnel and multi-channel marketing campaigns
    • Proficient in leveraging data to track campaign effectiveness, ROI, and optimize performance
    • Experience with Drift, Mutiny, Goldcast, and Marketo
    • Mindset geared towards continual improvement and optimization of campaign processes
    • Ability to thrive in dynamic environments and resolve ambiguity quickly
    • Passion for working with sales and customer teams to execute cross-functional campaigns
    • Strong interest in engaging with and understanding customer needs to tailor campaigns effectively
    • Experience working with stakeholders to coordinate campaign efforts
    • Desire to make a significant impact and drive change through effective campaign execution
    • Solutions-oriented mindset driven by curiosity to explore new campaign approaches
    • Bachelor’s Degree required (Marketing or Business Degree preferred)
$100,000 - $110,000 a year