Remote Jobs

Emburse logo

Senior Customer Marketing Manager

Emburse

Location
United States of America
Posted
Salary Range
100k - 110k USD

Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.

Weights & Biases logo

AI Customer Support Engineer - Tier I

Weights & Biases

Location
India
Posted

Support AI developers by providing technical assistance and troubleshooting issues related to Weights & Biases' products. Collaborate with cross-functional teams to improve user experience.

Clipboard Health logo

Customer Service Team Lead

Clipboard Health

Location
Canada
Posted

Lead and coach a customer service team, ensuring high-quality service delivery through effective mentoring, monitoring performance metrics, handling escalations, and fostering a positive team culture. Utilize tools like Zendesk for efficient operations.

Sagana logo

Senior Director

Sagana

Posted

Lead impact investing consulting projects, manage teams, and drive business development for Sagana Consulting. Oversee multiple high-impact projects, strengthen client relationships, and contribute to Sagana's mission of creating abundance through impactful investments.

Customer Success Systems Analyst

Coursera

Location
India
Posted

Gainsight CS Admin - lead configuration and administration, design business processes, collaborate with stakeholders

Binance logo

Marketing Analytics Specialist

Binance

Location
Croatia
Posted

Marketing Analytics Specialist needed for a dynamic marketing team, utilizing strong analytical skills, SQL proficiency, and digital marketing expertise to drive business decisions.

Broadvoice logo

Technical Customer Support II

Broadvoice

Location
Colombia
Posted

Technical Support Representative 2 at Broadvoice in Colombia (Remote) - Provide technical support via phone, chat, and email to business customers.

Impossible Foods logo

Senior Manager Foodservice Non-Commercial

Impossible Foods

Location
United States of America
Posted
Salary Range
127k - 190k USD

Non-Commercial Sales Manager for foodservice industry at Impossible Foods, driving growth through creative strategies & leading a team of direct reports.

Taskrabbit logo

Customer Support Advocate - French Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Create seamless customer experiences, solve complex issues, and drive business growth in a fast-paced, inclusive environment.

Adaptavist logo

Product Marketing Team Lead

Adaptavist

Location
United Kingdom
Posted

ScriptRunner Product Marketing Team Lead: drive commercial success & team leadership through strategic initiatives

Contentsquare logo

Senior Product Manager – Connect

Contentsquare

Location
France
Posted

Senior Product Manager for Connect at Contentsquare, expanding data 'out' capabilities and enabling seamless integration with external data sources.

Rackspace logo

Customer Success Associate IV-IN

Rackspace

Location
India
Posted

Customer Success Associate IV-IN role in Gurgaon, India, providing support to largest customer base, managing inbound requests, and ensuring efficient resolution.

hims & hers logo

Sr. Director - Paid Social Performance Marketing

hims & hers

Location
United States of America
Posted
Salary Range
250k - 270k USD

Marketing Manager for Sexual Health product category with 12+ years of experience in e-commerce marketing and budget management.

Binance logo

Senior Product Manager, Campaigns Platform

Binance

Location
Singapore
Posted

Senior Product Manager at Binance: Collaborate on user acquisition & development roadmap, manage cross-functional teams & projects.

Binance logo

Senior Web3 Product Manager

Binance

Location
Taiwan, Republic of China
Posted

Senior Web3 Product Manager at Binance: lead strategic planning & launch of Web3 Wallet product

ActiveCampaign logo

Senior Growth Product Manager

ActiveCampaign

Posted
Salary Range
138k - 190k USD

Lead the Growth team at ActiveCampaign as Senior Product Manager, driving business growth through customer-centric product strategies and experiments. Utilize data-driven insights to optimize the customer experience and contribute to the success of marketing automation solutions.

Ueni Ltd logo

Customer Support Agent - Multichannel

Ueni Ltd

Location
Argentina
Posted

Provide top-notch customer support to small businesses using UENI's tools, ensuring their success through effective communication and problem-solving. Collaborate with a remote team to improve services and achieve business goals.

Databento logo

Marketing Associate (Entry Level)

Databento

Location
United States of America
Posted

Marketing professional for next-gen market data provider Databento, driving growth and ROI through digital media and marketing efforts.

Emburse logo

Senior Customer Marketing Manager

Emburse

Salary Range

100k - 110k USD / YEAR

Job Summary

We are seeking a skilled Customer Marketing Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing digital marketing campaigns to drive engagement, retention, conversions, and bookings. You will work closely with our Customer Success and Sales teams to better understand the Emburse customer and tailor our marketing to their needs. Your responsibilities will include developing cross-sell campaign strategies, designing and developing programs across key digital channels, and overseeing content creation. We are looking for someone who is skilled in directing strategy as well as executing digital programs and campaigns. The ideal candidate will have 3-6 years of Marketing experience, a proven track record in marketing or revenue-focused roles, and proficiency in leveraging data to track campaign effectiveness. You should be able to thrive in dynamic environments, resolve ambiguity quickly, and make a significant impact through effective campaign execution. We offer flexible remote work options, $100,000 - $110,000 per year salary, and the opportunity to work with a talented team.

We are seeking a skilled Customer Marketing Manager to join our dynamic marketing team. In this role, you will be responsible for developing and executing digital marketing campaigns to drive engagement, retention, conversions, and bookings. We are looking for someone who is as skilled in directing strategy as they are in the hands-on execution of digital programs and campaigns. As Sr. Customer Marketing Manager, you will work closely with our Customer Success and Sales teams to better understand the Emburse customer and tailor our marketing to their needs, and work with our Product Marketing team to run product-lead campaigns to key customer cohorts.

What You'll Do

    • Develop cross-sell campaign strategies aligned with company revenue goals and customer success objectives.
    • Identify target customer segments for cross-sell opportunities based on product usage data, purchase history, and customer lifecycle stage.
    • Strategize, design, and develop programs across key digital channels, including Mutiny (A/B testing), Drift (website chat), Marketo (program workflows, emails, and tagging), and Goldcast (webinars)
    • Design and execute multi-channel campaigns, including email sequences, webinars, and in-app messaging, to promote complementary products or services.
    • Oversee content creation and coordinate with creative teams to ensure campaigns are visually and tonally consistent with the brand.
    • Set clear campaign goals, KPIs, and benchmarks to measure success across channels (e.g., email, webinars, content marketing).
    • Work closely with Product Marketing to understand key product features, customer pain points, and upsell opportunities.
    • Partner with Customer Success and Sales teams to identify client needs, cross-sell potential, and create tailored campaign messages.
    • Test and iterate campaigns by segment to optimize message relevance, timing, and channel effectiveness

What We Are Looking For

    • 3-6 years of Marketing experience
    • Proven track record in marketing or revenue-focused roles, preferably within a B2B SaaS environment
    • Strong experience in supporting and executing full-funnel and multi-channel marketing campaigns
    • Proficient in leveraging data to track campaign effectiveness, ROI, and optimize performance
    • Experience with Drift, Mutiny, Goldcast, and Marketo
    • Mindset geared towards continual improvement and optimization of campaign processes
    • Ability to thrive in dynamic environments and resolve ambiguity quickly
    • Passion for working with sales and customer teams to execute cross-functional campaigns
    • Strong interest in engaging with and understanding customer needs to tailor campaigns effectively
    • Experience working with stakeholders to coordinate campaign efforts
    • Desire to make a significant impact and drive change through effective campaign execution
    • Solutions-oriented mindset driven by curiosity to explore new campaign approaches
    • Bachelor’s Degree required (Marketing or Business Degree preferred)
$100,000 - $110,000 a year