Senior Representative - Risk Operations
Taskrabbit
- Location
- United States of America
- Posted
Execute fraud prevention strategies, analyze data for trends, and maintain trust through proactive measures in Risk Operations at Taskrabbit.
Remote Jobs
Senior Account Executive
Cryptio
- Location
- United Kingdom
- Posted
Join Cryptio as a salesperson and help institutional adoption in crypto with flexible remote work options and competitive benefits.
Senior Account Executive
ClassDojo
- Location
- United States of America
- Posted
- Salary Range
- 184k - 255k USD
Senior Account Executive at ClassDojo: drive sales growth in K-12 education space with expertise in district sales, product knowledge, and negotiation skills.
Senior Account Executive
Cobalt
- Location
- United Kingdom
- Posted
Senior Account Executive - Sell Pentesting & Offensive Security services to UK customers & prospects, develop upsell/cross-sell strategies, and drive sales growth.
Senior/Staff DevOps Engineer
Binance
- Location
- Brunei Darussalam
- Posted
Senior DevOps Engineer for cloud-based micro-service infrastructure, automating operational activities and providing on-call support.
Senior/Staff DevOps Engineer
Binance
- Location
- Brunei Darussalam
- Posted
Senior DevOps/DevOps Architect needed for large-scale infrastructure management at Binance
Senior Full Stack Developer
Vonage
- Location
- Israel
- Posted
Senior Full Stack Developer needed for Vonage Engineering Mission, working on full-stack projects using Vue.js, Node.js, AWS, and microservices-based applications.
Senior Full Stack Developer
Metalab
- Location
- Brazil
- Posted
Full Stack engineer needed for projects at Metalab, collaborating on features and delivering high-quality code using Node.js, Python, and modern frameworks.
Senior Product Manager - Mobile
G-P
- Location
- India
- Posted
Lead the strategy and development of Gia's mobile app as Senior Product Manager - Mobile at G-P, focusing on HR AI solutions. Drive user engagement and cross-platform growth with cutting-edge technology.
Senior Product Manager - Mobile
Contentsquare
- Location
- France
- Posted
Senior Product Manager - Mobile at Contentsquare: drive mobile analytics experiences, innovate customer outcomes, and collaborate with design teams.
Crypto Policy Senior Associate / Manager
Binance
- Location
- Brunei Darussalam
- Posted
Crypto Policy Senior Associate/Manager at Binance: Analyze blockchain policy developments, develop insights & recommendations, draft white papers & position papers.
Senior Software Engineer, Full-Stack
Phantom
- Location
- British Virgin Islands
- Posted
Full-stack engineer at Phantom developing APIs and user interfaces for a self-custodial wallet with a focus on security, innovation, and user experience.
Senior Full Stack Software Engineer
Buynomics
- Location
- Germany
- Posted
Senior Full Stack Software Engineer for SaaS platform with ReactJS, TypeScript, NodeJS, and NestJS expertise
Senior Full Stack Software Engineer
Orum
- Location
- United States of America
- Posted
Senior Full Stack Software Engineer at Orum - $165k-$190k/year
Senior Full Stack Software Engineer
Orum
- Location
- United States of America
- Posted
Senior Full Stack Software Engineer at Orum: drive impactful user experiences with real-time high-volume processes
Senior Lifecycle Marketing Manager
Eventbrite, Inc.
- Location
- United States of America
- Posted
- Salary Range
- 102k - 183k USD
Enhance B2B communications at Eventbrite by developing and executing customer engagement strategies, optimizing campaigns, and collaborating with cross-functional teams to drive retention and acquisition.
Senior Implementation Specialist - Guest Engagement
Olo
- Location
- United States of America
- Posted
- Salary Range
- 64k - 88k USD
Senior Implementation Specialist at Olo: guide restaurant brands through the platform, provide expert guidance on product adoption, and champion customer needs.
Senior ML Engineer, Product
Rocket Money
- Location
- United States of America
- Posted
Machine Learning Engineer at Rocket Money, developing reusable ML pipelines and systems for personalized product experiences and accurate customer segmentation.
Senior Product Manager - Consumer Insights
Axios
- Location
- United States of America
- Posted
Senior Product Manager at Axios: Develop world-class data products that drive business value, collaborate across teams, and leverage existing data sources.
Senior Channel Account Manager
WatchGuard Technologies, Inc.
- Location
- United States of America
- Posted
Channel Account Manager at WatchGuard: Promote & sell network security products in a geographic territory, working with partners to achieve quota attainment & growth goals.
Senior Representative - Risk Operations
Taskrabbit
Job Location
Job Summary
As a Senior Representative in Risk Operations at Taskrabbit, you will lead strategies to detect and prevent fraud while maintaining a customer-centric approach. You'll use data-driven insights to enhance risk mitigation efforts and collaborate with teams to ensure operational security.
About The Role:
As a Senior Representative, Risk Operations at Taskrabbit, you play a pivotal role in executing robust strategies to detect, prevent, and swiftly mitigate fraud and risk incidents. Your primary focus is on driving the seamless execution of initiatives that safeguard our operations, ensuring a secure and trustworthy environment for all stakeholders, including clients, Taskers, and internal employees. While maintaining a customer-centric approach, your expertise is instrumental in efficiently managing and executing fraud and risk mitigation measures to uphold the continued success of our business.
Our Values:
Obsess over Clients and Taskers
Win Together with Heart
Own the Challenge
Be Bold
Move Forward. Move Fast.
What You’ll Work On:
Customer Obsessed:
Take the lead in implementing and executing strategies to detect, prevent, and swiftly mitigate fraud and risk incidents, always keeping the customer experience at the forefront.
Develop an in-depth understanding of the unique challenges associated with fraud and risk execution, fostering a positive and secure environment for clients, Taskers, and internal employees.
Execute with a sense of urgency, combining it with a genuine commitment to executing customer-centric fraud prevention and resolution.
Insights/Data Driven:
Leverage qualitative and quantitative data to drive the execution of fraud and risk mitigation strategies continually, with a focus on enhancing the overall customer experience.
Identify emerging trends and execute logical reasoning in decision-making, prioritizing the execution of secure and satisfaction-driven measures for our stakeholders.
Apply insights and metrics to drive the day-to-day execution and enhance the overall effectiveness of fraud and risk mitigation efforts, ensuring a positive impact on customer satisfaction.
Trusted Resource:
Regularly escalate emerging risk and fraud trends to the supervisor, ensuring timely communication of critical issues to enhance customer trust.
Collaborate closely with the risk operations manager, executing strategies and measures developed under their guidance, with a constant focus on improving the customer experience.
Execute problem-solving with a solutions-focused mindset, proactively identifying and executing effective resolutions to safeguard our operations and maintain customer trust.
Demonstrate a high level of ownership and disciplined curiosity in executing fraud and risk mitigation measures, ultimately contributing to an enhanced customer-centric approach.
Serve as a trusted resource, executing optimal fraud and risk mitigation through proactive measures and efficient solutions, reinforcing a positive customer experience.
What You Will Need:
Minimum of 1 year of execution-focused experience in fraud and risk mitigation within a customer service or related role.
Exceptional problem-solving skills, with a proven track record of executing solutions for complex fraud and risk issues, always considering the impact on the customer.
Strong sense of ownership and disciplined curiosity, driving the execution of proactive identification and implementation of effective fraud and risk mitigation strategies with a customer-first mindset.
Empathetic communication skills, with the ability to execute connections with stakeholders on a personal level, ensuring a positive customer experience.
Detail-oriented mindset with a commitment to executing top-notch service in the realm of fraud and risk execution.
Available full-time (40 hours / week); ability to work weekends and bank holidays.
