Senior Representative - Risk Operations
Taskrabbit
- Location
- United States of America
- Posted
Execute fraud prevention strategies, analyze data for trends, and maintain trust through proactive measures in Risk Operations at Taskrabbit.
Remote Jobs
Senior Fullstack Engineer - Applied AI
Aleph
- Location
- Brazil
- Posted
- Salary Range
- 79k - 245k USD
Join Aleph as an AI-focused Software Engineer to integrate cutting-edge AI technologies into our FP&A platform, working with LLMs and generative models to drive innovation in financial planning tools.
Senior Go Backend Developer
SoundStack
- Posted
Join SoundStack as a Software Architect to design scalable audio solutions, collaborate with developers and DevOps, and leverage your expertise in Go, Python, and Kubernetes.
Senior CDP Consultant
Massive Rocket
- Location
- Poland
- Posted
Harmonize customer data, manage event data with Lambda functions, and optimize customer engagement strategies using Braze at Massive Rocket.
Senior Juju Software Engineer (Go)
Canonical
- Location
- Anywhere in the world
- Posted
Senior Software Engineer for Juju engine behind model-driven operations, driving process improvement and collaboration with distributed team.
Senior UX Design Illustrator
Mozilla
- Location
- Canada
- Posted
Senior Illustrator at Mozilla Corporation, create culturally sensitive illustrations using vector illustrations and digital tools.
Senior UX Design Illustrator
Mozilla
- Location
- United States of America
- Posted
Senior Illustrator at Mozilla Corporation, create culturally sensitive illustrations using vector illustrations and digital tools.
Senior Technical Writer
Kueski
- Location
- Mexico
- Posted
Crear documentación clara y fácil de usar para clientes internos y externos en Kueski
Senior Technical Writer
Grafana Labs
- Location
- United States of America
- Posted
- Salary Range
- 124k - 149k USD
Senior Technical Writer for Grafana Labs producing high-quality documentation and guides for enterprise software
Senior Technical Writer
Grafana Labs
- Location
- Canada
- Posted
- Salary Range
- 121k - 145k USD
Senior Technical Writer for Grafana Labs, creating high-quality documentation and guides for enterprise software, collaborating remotely, and working independently.
Senior Technical Writer
Grafana Labs
- Location
- United Kingdom
- Posted
- Salary Range
- 70k - 84k GBP
Senior Technical Writer for Grafana Labs producing high-quality documentation and guides for enterprise software
Senior Backend Engineer (multiple roles)
LI.FI
- Location
- Cameroon
- Posted
Senior Backend Engineer at LI.FI: Design & develop scalable backend systems, collaborate with cross-functional teams, and contribute to a fairer, more decentralized world.
Senior Enterprise Marketing Manager
Coursera
- Location
- Canada
- Posted
Join Coursera as Regional Marketing Lead for North America Enterprise, driving business growth through marketing campaigns and collaboration with global teams.
Senior Learning & Development Specialist
Loka, Inc
- Location
- Colombia
- Posted
Senior Learning & Development Specialist at Loka: Design engaging learning programs for remote teams, collaborate with cross-functional teams, and drive impactful learning initiatives.
Senior HR Business Partner
Cyberhaven
- Location
- United States of America
- Posted
- Salary Range
- 145k - 180k USD
Senior HR Business Partner for global engineering teams, driving people strategies and fostering high-performance culture in a rapidly growing startup.
Senior Manager, Global Compensation & Benefits
JustAnswer
- Location
- United States of America
- Posted
Global compensation and benefits manager for a remote-first company seeking to drive competitive advantage through effective total rewards strategies.
Senior AI-Driven Engineer - Golang
CloudWalk
- Location
- Brazil
- Posted
Join CloudWalk, a fintech pioneer using AI to transform payments, and collaborate with a diverse team to build innovative solutions.
Senior Manager of Professional Services
Ottimate
- Location
- United States of America
- Posted
Lead complex customer projects as Senior Manager of Professional Services at Ottimate (formerly Plate IQ), driving growth, innovation, and customer satisfaction.
Senior Software Engineer - Loki Query
Grafana Labs
- Location
- United Kingdom
- Posted
- Salary Range
- 89k - 107k GBP
Senior Backend Software Engineer for Grafana Cloud, remote-first company, UK, Germany, Spain, Sweden
Senior Software Engineer - Loki Query
Grafana Labs
- Location
- Spain
- Posted
- Salary Range
- 81k - 101k EUR
Senior Backend Software Engineer for Grafana Cloud
Senior Representative - Risk Operations
Taskrabbit
Job Location
Job Summary
As a Senior Representative in Risk Operations at Taskrabbit, you will lead strategies to detect and prevent fraud while maintaining a customer-centric approach. You'll use data-driven insights to enhance risk mitigation efforts and collaborate with teams to ensure operational security.
About The Role:
As a Senior Representative, Risk Operations at Taskrabbit, you play a pivotal role in executing robust strategies to detect, prevent, and swiftly mitigate fraud and risk incidents. Your primary focus is on driving the seamless execution of initiatives that safeguard our operations, ensuring a secure and trustworthy environment for all stakeholders, including clients, Taskers, and internal employees. While maintaining a customer-centric approach, your expertise is instrumental in efficiently managing and executing fraud and risk mitigation measures to uphold the continued success of our business.
Our Values:
Obsess over Clients and Taskers
Win Together with Heart
Own the Challenge
Be Bold
Move Forward. Move Fast.
What You’ll Work On:
Customer Obsessed:
Take the lead in implementing and executing strategies to detect, prevent, and swiftly mitigate fraud and risk incidents, always keeping the customer experience at the forefront.
Develop an in-depth understanding of the unique challenges associated with fraud and risk execution, fostering a positive and secure environment for clients, Taskers, and internal employees.
Execute with a sense of urgency, combining it with a genuine commitment to executing customer-centric fraud prevention and resolution.
Insights/Data Driven:
Leverage qualitative and quantitative data to drive the execution of fraud and risk mitigation strategies continually, with a focus on enhancing the overall customer experience.
Identify emerging trends and execute logical reasoning in decision-making, prioritizing the execution of secure and satisfaction-driven measures for our stakeholders.
Apply insights and metrics to drive the day-to-day execution and enhance the overall effectiveness of fraud and risk mitigation efforts, ensuring a positive impact on customer satisfaction.
Trusted Resource:
Regularly escalate emerging risk and fraud trends to the supervisor, ensuring timely communication of critical issues to enhance customer trust.
Collaborate closely with the risk operations manager, executing strategies and measures developed under their guidance, with a constant focus on improving the customer experience.
Execute problem-solving with a solutions-focused mindset, proactively identifying and executing effective resolutions to safeguard our operations and maintain customer trust.
Demonstrate a high level of ownership and disciplined curiosity in executing fraud and risk mitigation measures, ultimately contributing to an enhanced customer-centric approach.
Serve as a trusted resource, executing optimal fraud and risk mitigation through proactive measures and efficient solutions, reinforcing a positive customer experience.
What You Will Need:
Minimum of 1 year of execution-focused experience in fraud and risk mitigation within a customer service or related role.
Exceptional problem-solving skills, with a proven track record of executing solutions for complex fraud and risk issues, always considering the impact on the customer.
Strong sense of ownership and disciplined curiosity, driving the execution of proactive identification and implementation of effective fraud and risk mitigation strategies with a customer-first mindset.
Empathetic communication skills, with the ability to execute connections with stakeholders on a personal level, ensuring a positive customer experience.
Detail-oriented mindset with a commitment to executing top-notch service in the realm of fraud and risk execution.
Available full-time (40 hours / week); ability to work weekends and bank holidays.
