Remote Jobs

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Senior Solutions Architect (Remote, USA)

Grafana Labs

Location
United States of America
Posted
Salary Range
165k - 200k USD

Senior Solutions Architect (Remote) at Grafana Labs, providing specialized business and technical consultation to customers using Grafana.

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Solutions Engineer

Appen

Location
United States of America
Posted
Salary Range
120k - 140k USD

Join Appen as a Solutions Engineer to drive technical pre-sales engagements, architect Enterprise solutions, and demonstrate the value of our data annotation platform. Collaborate with internal teams to maintain product expertise and support customer success in AI/ML domains.

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Solutions Engineer

CentML

Location
United States of America
Posted

Solutions Engineer at CentML: Collaborate with customers to craft innovative AI solutions using cutting-edge technology.

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Senior AI Solutions Engineer - Pre Sales

Weights & Biases

Location
United Kingdom
Posted

Join Weights & Biases as a Senior AI Solutions Engineer (EMEA) to help customers adopt our ML platform. Lead technical evaluations, demos, and PoVs while collaborating with cross-functional teams to influence product strategy and drive enterprise adoption of AI solutions.

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Senior Solutions Engineer, Partnerships - EMEA

Aircall

Location
Cameroon
Posted

Senior Solutions Engineer - EMEARemote Sales & Partnerships – Support partnerships, provide technical enablement and knowledge sharing, collaborate with key strategic partners on a global scale.

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Senior Product Marketing Manager, IT Solutions

Dropbox

Location
Canada
Posted
Salary Range
139k - 188k USD

Craft compelling messaging and positioning for IT personas at Dropbox, driving growth by enhancing security and productivity solutions.

Dropbox logo

Senior Product Marketing Manager - IT Solutions

Dropbox

Location
United States of America
Posted
Salary Range
136k - 207k USD

Craft compelling messaging for IT personas at Dropbox, focusing on security and scalability. Develop GTM strategies and enablement materials to drive sales success and business growth.

Binance logo

Senior Frontend Architect

Binance

Location
Brunei Darussalam
Posted

Senior Frontend Architect at Binance: Design complex web applications with JavaScript and NodeJS, optimize speed and scale, and collaborate with world-class talent.

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Solutions Engineer - Japan

DevRev

Location
Japan
Posted

Join DevRev's pre-sales team as a Solutions Engineer and contribute to designing cutting-edge technical solutions for clients. Collaborate with customers, develop customized solutions, and ensure seamless transitions.

DevRev logo

Solutions Engineer - Singapore

DevRev

Location
Singapore
Posted

Join DevRev's pre-sales team as a Solutions Engineer and design cutting-edge technical solutions for clients. Collaborate with stakeholders, provide technical expertise, and drive sales success.

Grafana Labs logo

Observability Architect (Remote, United Kingdom)

Grafana Labs

Location
United Kingdom
Posted

Observability Architect at Grafana Labs: Drive customer results, shape observability solutions, and collaborate with internal teams to ensure client success.

Grafana Labs logo

Observability Architect (Remote, United Kingdom)

Grafana Labs

Location
United Kingdom
Posted
Salary Range
105k - 130k GBP

Observability Architect at Grafana Labs: drive customer results, shape observability solutions, and collaborate with customers to achieve business goals.

Grafana Labs logo

Partner Architect (Remote, United States)

Grafana Labs

Location
United States of America
Posted
Salary Range
170k - 210k USD

Partner Architect at Grafana Labs: Collaborate with partners and internal teams to design tailored solutions, provide architectural guidance, and support technical integration plans.

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Solutions Marketing Manager

Testlio

Location
Brazil
Posted

Solutions Marketing Manager at Testlio: shape go-to-market strategies, collaborate with cross-functional teams, and drive market adoption for quality management solutions.

Immersive Labs logo

Solutions Consultant

Immersive Labs

Location
Spain
Posted

Join Immersive Labs' Solution Engineering team in Spain to solve real-world cyber security problems for top brands

Immersive Labs logo

Solutions Consultant

Immersive Labs

Location
United States of America
Posted

Join Immersive Labs as a Solutions Consultant to help solve cybersecurity challenges for global organizations. Use your expertise in sales engineering and cybersecurity to align our solutions with customer needs, drive technical wins, and contribute to product innovation while enjoying comprehensive benefits including share options, health insurance, flexible work arrangements, and career development opportunities.

Immersive Labs logo

Solutions Consultant

Immersive Labs

Location
Saudi Arabia
Posted

Arabic-speaking Solutions Consultant at Immersive Labs - drive technical wins with people-centric cyber resilience solutions

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Senior Architect - Identity & Security

Twilio

Location
United States of America
Posted
Salary Range
246k - 361k USD

Senior Architect, Identity & Security at Twilio: lead identity and security systems development, shape future architecture, influence teams, and set industry standards.

Rackspace logo

Senior Consulting Cloud Architect

Rackspace

Location
Germany
Posted
Salary Range
150k - 250k USD

Lead the design and delivery of innovative cloud solutions for Rackspace Technology's largest German enterprise customer. Re-architect IT landscapes using cloud-native technologies, lead multi-functional teams, and drive account growth with essential German language skills.

Grafana Labs logo

Senior Solutions Architect (Remote, USA)

Grafana Labs

Job Location

United States of America

Salary Range

165k - 200k USD / YEAR

Job Summary

Grafana Labs is seeking a Senior Solutions Architect (Remote) to join their Customer Experience team. The role involves providing specialized business and technical consultation to customers, guiding them to achieve their objectives using Grafana. The ideal candidate will have 5+ years of experience working on deployment teams, direct experience with observability, and expertise in deploying an o11y stack. They should also possess excellent communication skills, a vision for growth, and experience with Cloud Platforms, Kubernetes, and Systems Architecture design. The base compensation range is $165,000 - $200,000, with benefits including equity, bonus, and other perks.

 
This is a remote position and we're considering candidates in the Americas EST timezones.
 
We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana. 
 

What’s that actually mean? It means our customers: 

Have a professional services partner at Grafana that understands their challenges and guides them to solutions through training, roadmapping, and specialized consulting. Have a partner that is not quota/sales-based, and can authentically have their best interest at heart. Have a partner that can share relevant stories and best practices across customers, helping them better achieve their own goals, while delivering a white-glove service engagement for offerings, features, and overall experience. 
 
Our SAs need to be hands-on-keyboard. You need to understand the ecosystem of services that our customers use and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus, the difference between logs and metrics, the difference between pets and cattle, and more... 
 
Our SAs manage the life-cycle of our customer’s onboarding and adoption of Grafana offerings and features, with a commitment to deliver world-class experiences and time to value. You will be responsible for delivering packaged training, quick-starts, session cataloging, project and roadmap assurance, as well as specialized consulting for high-priority customers with complex technical requirements and resource constraints. This will include being an extra set of hands, hearts, and brains for customers (virtually or on-site). 
 
Our SA is responsible for managing the ongoing support to customers to ensure they’re continuing to get value from our commercial products and OSS projects. They will monitor support requests to identify any recurring issues, acting as the voice of the customer, and work with our product teams to recommend changes and improvements to our products. You will be successful in this role if you still love to be hands-on on the keyboard, can play in the command line, but also enjoy customer engagement, project management, and technical delivery.
 
In addition to the required technical expertise, they’ll also require base project management skills to monitor the progress of the customer initiative.
 

What you'll be doing:

  • Effective in working with customers, including business executives, project managers, and IT development staff.
  • Effective in understanding business needs and distilling the information into business and technical requirements.
  • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
  • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
  • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
  • Be a strong advocate for adherence to standards and best practices.
  • Stay current on Grafana Labs, observability, and related technologies.
  • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
  • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.

What you'll bring along:

  • 5+ years of experience working on deployment teams, using project management techniques.
  • Direct experience with o11y.
  • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
  • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
  • Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
  • Excellent communication skills to communicate with customers, partners, and internal members.
  • Vision to help us take our company to the next level.
  • Executive Presence.*nix and Windows Server Administration.
  • Kubernetes (kubectl, Helm, Tanka preferred).
  • Experience with Cloud Platforms - AWS, GCP, Azure.
  • Systems Architecture design.
  • Software Engineering experience and or ability to read code (GoLang/JS/TypeScript).

In the United States, the base compensation range for this role is $165,000 - $200,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.

 
About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
 
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
 
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
 
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
 
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