Remote Jobs

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Senior Solutions Architect (Remote, USA)

Grafana Labs

Location
United States of America
Posted
Salary Range
165k - 200k USD

Senior Solutions Architect (Remote) at Grafana Labs, providing specialized business and technical consultation to customers using Grafana.

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Senior Security Engineer - Remote EMEA

Aircall

Location
Cameroon
Posted

Senior Security Engineer at Aircall: Embed security early in software development lifecycle, develop security guardrails, design cloud-native security solutions

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Senior Data Engineer - Remote EMEA

Aircall

Location
Cameroon
Posted

Senior Data Engineer at Aircall: Design, build & maintain data infrastructure, collaborate with teams, solve complex challenges & lead business efforts. Competitive salary & benefits. Diversity, equity & inclusion valued.

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Solutions Engineer / Pre-Sales (UK)

Yubico

Location
United Kingdom
Posted

Join Yubico as a Solutions Engineer / Pre-Sales professional and help establish technical credibility with prospective clients. Utilize your experience and drive to envision, position, and sell Yubico's products.

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Senior Payroll Analyst (Remote, US)

Grafana Labs

Location
United States of America
Posted
Salary Range
85k - 103k USD

Senior Payroll Analyst at Grafana Labs: Oversee multi-state payroll operations, prepare payroll data, and ensure compliance with federal, state, and local regulations.

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Product Manager (Technical) - USA

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United States of America
Posted

Product Manager (Technical) at Inworld AI, leading AI Engine development with API/SDKs for immersive gaming experiences

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Sr. Data Solutions Developer

hims & hers

Location
United States of America
Posted
Salary Range
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Staff Platform Engineer - USA

Inworld AI

Location
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Staff Platform Engineer at Inworld AI: Collaborate on cloud infrastructure & AI engine development

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Observability Architect

Grafana Labs

Location
Netherlands
Posted
Salary Range
120k - 145k EUR

Lead customer success as an Observability Architect at Grafana Labs, driving technical relationships, providing strategic consulting, and optimizing product implementations for client success.

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Mobile Architect (AI Domain)

G-P

Location
India
Posted

Lead the architectural design of mobile applications at G-Platform using React Native, JavaScript, TypeScript, and AWS services. Collaborate with cross-functional teams to deliver scalable solutions in an AI-driven environment.

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Sales Director - ISV Embedded Solutions

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Location
Cameroon
Posted

Drive sales and partnerships for Canonical's Ubuntu solutions with ISV customers, leveraging technical expertise and collaboration across teams to achieve business goals.

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Architect - AI

SADA India

Location
India
Posted

Design and deploy AI-powered contact center solutions using platforms like Google Contact Center AI and Amazon Connect. Lead teams, provide technical expertise in pre-sales, and stay current with advancements in Conversational AI technologies at SADA India.

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GTM Lead, Sales - USA

Inworld AI

Location
United States of America
Posted

GTM Lead, Sales - USA at Inworld AI: drive revenue growth, manage sales motion, collaborate with cross-functional teams, and represent the company at industry events.

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Senior Demand Generation Manager - US (Remote)

Weights & Biases

Location
United States of America
Posted

Senior Demand Generation Manager at Weights & Biases: drive demand generation initiatives with expertise in marketing pipeline metrics and automation systems.

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Senior Data Engineer – 100% Remote EMEA

Hostaway

Location
Cameroon
Posted

Senior Data Engineer role at Hostaway, leading data engineering practice for analytics across the company, with experience in dbt, Airflow, Fivetran, Google Cloud data ecosystem, and BigQuery services.

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Android Architect

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Posted

Android Architect at Binance: Design Android apps, collaborate with teams, and optimize performance.

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Senior Solutions Architect (Remote, USA)

Grafana Labs

Job Location

United States of America

Salary Range

165k - 200k USD / YEAR

Job Summary

Grafana Labs is seeking a Senior Solutions Architect (Remote) to join their Customer Experience team. The role involves providing specialized business and technical consultation to customers, guiding them to achieve their objectives using Grafana. The ideal candidate will have 5+ years of experience working on deployment teams, direct experience with observability, and expertise in deploying an o11y stack. They should also possess excellent communication skills, a vision for growth, and experience with Cloud Platforms, Kubernetes, and Systems Architecture design. The base compensation range is $165,000 - $200,000, with benefits including equity, bonus, and other perks.

 
This is a remote position and we're considering candidates in the Americas EST timezones.
 
We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana. 
 

What’s that actually mean? It means our customers: 

Have a professional services partner at Grafana that understands their challenges and guides them to solutions through training, roadmapping, and specialized consulting. Have a partner that is not quota/sales-based, and can authentically have their best interest at heart. Have a partner that can share relevant stories and best practices across customers, helping them better achieve their own goals, while delivering a white-glove service engagement for offerings, features, and overall experience. 
 
Our SAs need to be hands-on-keyboard. You need to understand the ecosystem of services that our customers use and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus, the difference between logs and metrics, the difference between pets and cattle, and more... 
 
Our SAs manage the life-cycle of our customer’s onboarding and adoption of Grafana offerings and features, with a commitment to deliver world-class experiences and time to value. You will be responsible for delivering packaged training, quick-starts, session cataloging, project and roadmap assurance, as well as specialized consulting for high-priority customers with complex technical requirements and resource constraints. This will include being an extra set of hands, hearts, and brains for customers (virtually or on-site). 
 
Our SA is responsible for managing the ongoing support to customers to ensure they’re continuing to get value from our commercial products and OSS projects. They will monitor support requests to identify any recurring issues, acting as the voice of the customer, and work with our product teams to recommend changes and improvements to our products. You will be successful in this role if you still love to be hands-on on the keyboard, can play in the command line, but also enjoy customer engagement, project management, and technical delivery.
 
In addition to the required technical expertise, they’ll also require base project management skills to monitor the progress of the customer initiative.
 

What you'll be doing:

  • Effective in working with customers, including business executives, project managers, and IT development staff.
  • Effective in understanding business needs and distilling the information into business and technical requirements.
  • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
  • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
  • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
  • Be a strong advocate for adherence to standards and best practices.
  • Stay current on Grafana Labs, observability, and related technologies.
  • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
  • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.

What you'll bring along:

  • 5+ years of experience working on deployment teams, using project management techniques.
  • Direct experience with o11y.
  • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
  • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
  • Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
  • Excellent communication skills to communicate with customers, partners, and internal members.
  • Vision to help us take our company to the next level.
  • Executive Presence.*nix and Windows Server Administration.
  • Kubernetes (kubectl, Helm, Tanka preferred).
  • Experience with Cloud Platforms - AWS, GCP, Azure.
  • Systems Architecture design.
  • Software Engineering experience and or ability to read code (GoLang/JS/TypeScript).

In the United States, the base compensation range for this role is $165,000 - $200,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.

 
About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
 
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
 
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
 
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
 
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