Senior Technical Writer
Grafana Labs
- Location
- United States of America
- Posted
- Salary Range
- 124k - 149k USD
Senior Technical Writer for Grafana Labs producing high-quality documentation and guides for enterprise software
Remote Jobs
Technical Manager Infrastructure
Rackspace
- Location
- United States of America
- Posted
- Salary Range
- 116k - 198k USD
Lead technical infrastructure services for clients and customers, manage customer retention and operational processes.
Technical Systems Administrator
Clipboard Health
- Location
- Anywhere in the world
- Posted
Technical Systems Administrator role at Clipboard Health, managing technical systems with a focus on Zendesk administration
Technical Recruiter
Inworld AI
- Location
- United States of America
- Posted
- Salary Range
- 104k - 146k USD
Manage full-cycle recruitment processes, source top talent, develop efficient hiring strategies, and use data to drive recruitment decisions at Inworld as a Technical Recruiter (Contractor).
Technical Product Marketing Leader
Maisa
- Location
- Croatia
- Posted
Product marketer for Agentic AI and Digital Worker platform with 5+ years of B2B software experience
Technical Product Manager - AI
StackAdapt
- Location
- United States of America
- Posted
- Salary Range
- 120k - 180k USD
Lead the development of StackAdapt's GenAI Copilot as a Technical Product Manager, driving innovation in advertising technology with a focus on AI integration and user-centric design.
Technical Engagement Manager
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 144k - 216k USD
Technical Engagement Manager at Vercel - drive customer outcomes, lead cross-functional teams, and deliver successful professional services engagements.
Technical Support I
Broadvoice
- Location
- Portugal
- Posted
Join Broadvoice as a Level I Technical Support specialist and provide exceptional customer service while troubleshooting technical issues with GoContact's software and hardware.
Technical Support Specialist
Megaport
- Location
- Mexico
- Posted
Bilingual Technical Support Specialist needed for Megaport's Customer Support Service team. Collaborate with global teams, troubleshoot complex technical problems, and deliver exceptional customer service.
Technical Support Engineer
Anywhere365
- Location
- South Africa
- Posted
Join Anywhere365 as a 2nd Line Technical Support Engineer to troubleshoot software issues, manage incidents, and collaborate with teams to ensure customer satisfaction. Utilize skills in VoIP, Azure, and log analysis to deliver high-quality support.
Writer - Bezzy
RVO Health Freelance Network
- Location
- Canada
- Posted
Freelance writer opportunity for chronic condition communities on Bezzy platform
Director Technical Support
Rackspace
- Location
- United States of America
- Posted
- Salary Range
- 171k - 275k USD
Lead technical support team for Rackspace Data Centers, manage customer retention and infrastructure environments.
Product Manager (Technical) - USA
Inworld AI
- Location
- United States of America
- Posted
Product Manager (Technical) at Inworld AI, leading AI Engine development with API/SDKs for immersive gaming experiences
Prompt Writer
Apollo.io
- Location
- United States of America
- Posted
Develop and guide the vision for Apollo's prompt library, design prompts tailored to sales tasks, collaborate with cross-functional teams, optimize prompt generation processes, integrate into NLP models, evaluate designs using data analysis, stay ahead in AI advancements, and maintain KPIs for effectiveness.
Technical Engineering Manager
OpenX
- Location
- Poland
- Posted
Lead engineering team at OpenX, develop high-quality ad-serving platforms and cloud ad tech solutions
Technical Trainer
Creatio
- Location
- Poland
- Posted
Technical Trainer for AI-powered No-Code platform, delivering training to customers & partners, with remote-first hybrid model and competitive benefits.
Technical Product Manager III
Rackspace
- Location
- India
- Posted
Join Rackspace Technology's Private Cloud Engineering team as a Technical Product Manager to lead product strategy, manage project timelines, and collaborate with cross-functional teams to deliver innovative solutions. Utilize your expertise in Agile methodologies and technical documentation to drive successful project outcomes.
Technical Project Manager
Sporty Group
- Location
- Brunei Darussalam
- Posted
Oversee project scope and timelines as a Tech Project Manager, leveraging Agile and AWS expertise to coordinate teams and ensure efficient delivery in a dynamic environment.
Technical Project Manager
Nethermind
- Location
- Anywhere in the world
- Posted
Technical Project Manager for blockchain projects with excellent communication & leadership skills, experience with Ethereum ecosystem, and software development life cycles.
Technical Account Manager - Newspack
Automattic
- Location
- Brazil
- Posted
Technical Account Manager for Newspack, driving adoption of digital news publishing and monetization best practices with small- and medium-sized news publishers.
Senior Technical Writer
Grafana Labs
Job Location
Salary Range
124k - 149k USD / YEAR
Job Summary
Grafana Labs is seeking a Senior Technical Writer to produce high-quality documentation and guides for their products. The ideal candidate has experience documenting enterprise and/or cloud software for developers, working with Git and Github, and collaborating with remote teams. They should be able to write technically accurate content, manage multiple projects, and work independently. Grafana Labs offers a competitive compensation range of $123,933 - $148,719, equity, bonus (if applicable), and other benefits. The role involves working closely with engineers, product managers, and internal stakeholders to produce tailored content for customers. With over 700,000 active installations globally, Grafana Labs is a leading provider of observability solutions.
Senior Technical Writer
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We are looking for a Technical Writer to produce high-quality documentation and guides for Grafana Labs. You will collaborate with the engineers, developer advocates, support engineers, product managers, and the Grafana technical writing team to produce a variety of tailored content to ensure our products are easy to learn and rapidly adopted.
Key Responsibilities
Work closely with other technical writers, product managers, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.
Plan, research, develop, and write high-quality content tailored to Grafana customers.
Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful.
Write content for beginning users, such as examples and getting started guides.
Work with documentation managers, developer advocates, and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.
Requirements
What experience would make someone be successful in this role?
Experience using or documenting enterprise and/or cloud software for a developer audience.
Experience working with Git and Github.
Experience working remotely.
Experience with software testing services and tools.
Experience working in a docs-as-code environment
Experience with observability solutions or working with open source communities is a plus.
What you’ll bring to the role
You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.
In the US, the Base compensation range for this role is $123,933 - $148,719. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
