Senior Technical Writer
Grafana Labs
- Location
- United Kingdom
- Posted
- Salary Range
- 70k - 84k GBP
Senior Technical Writer for Grafana Labs producing high-quality documentation and guides for enterprise software
Remote Jobs
Technical Support Engineer / SL3 Application Owner
Binance
- Location
- Brazil
- Posted
Technical Support Engineer / SL3 Application Owner for Binance's TechOps team
Technical Support Engineer | Brazil | Remote
Degreed
- Location
- Brazil
- Posted
Technical Support Engineer Tier II at Degreed, providing Level 1 & 2 support via phone, email, chat, tracking issues, refining processes, and staying updated on products.
Technical Support Specialist (Remote, UK)
Grafana Labs
- Location
- United Kingdom
- Posted
Technical Support Specialist at Grafana Labs in the UK, providing timely responses to customers and building trusted advisor relationships.
Branded Content Writer - Local
Axios
- Location
- United States of America
- Posted
- Salary Range
- 52k - 88k USD
Create branded content for Axios Local's advertising partners using Smart Brevity style. Collaborate with teams to produce thought leadership campaigns and native content across various platforms. Requires strong writing, research, and teamwork skills.
Technical Product Manager- Mobile App Attribution & Measurement (USA & Canada)
StackAdapt
- Location
- United States of America
- Posted
Lead mobile app attribution & measurement efforts at StackAdapt, utilizing existing infrastructure & machine learning capabilities to develop competitive solutions.
Technical Support Specialist (Remote, Sweden)
Grafana Labs
- Location
- Sweden
- Posted
Technical Support Specialist at Grafana Labs: Provide timely responses, triage issues, and build trusted advisor relationships with customers.
Technical Support Specialist | Bengaluru, India
Degreed
- Location
- India
- Posted
Technical Support Specialist at Degreed: Provide technical support to clients via phone, email, and chat platforms, resolving routine technical software issues quickly and efficiently.
Technical Support Specialist | Bengaluru, India
Degreed
- Location
- India
- Posted
Technical Support Specialist at Degreed: Provide technical support to clients via phone, email, and chat platforms, resolving routine technical software issues quickly and efficiently.
Technical Support Specialist (Remote, EMEA)
Grafana Labs
- Location
- Germany
- Posted
- Salary Range
- 38k - 42k EUR
Technical Support Specialist at Grafana Labs in Germany - build confidence with customers, grow your technical skills, and enjoy flexible remote work options.
Personal Finance Staff Writer
The Motley Fool
- Location
- United States of America
- Posted
Personal Finance Staff Writer at The Motley Fool Money - craft engaging content, analyze metrics, and drive business outcomes in a flexible remote role.
Technical Working Student – 100% Remote
Giant Swarm
- Location
- Germany
- Posted
- Salary Range
- 37k - 37k EUR
Enhance Kubernetes offerings by packaging tools, building controllers in Go, collaborating on stability, writing tests, improving operations, documenting processes, and exploring new technologies. Gain hands-on experience with cutting-edge tech while working remotely at Giant Swarm.
Sr Technical Product Manager - Experience Platform Services
Upwork
- Location
- United States of America
- Posted
- Salary Range
- 152k - 216k USD
Senior Technical Product Manager at Upwork to drive transformation, optimize workflows, and modernize platform capabilities.
Technical Support Engineer (APAC Generalist)
Vonage
- Location
- India
- Posted
Technical Support Engineer (APAC Generalist) role delivering first-class support to rapidly growing customer base with excellent communication and problem-solving skills.
Technical Support Engineer (EMEA Video Specialist)
Vonage
- Location
- India
- Posted
Technical Support Engineer (EMEA Video Specialist) at Vonage, providing first-class support for APIs & SDKs, VoIP, SIP, RTP, WebRTC, and WebSockets.
Associate Platform Technical Support Manager (copy)
TrustArc
- Location
- Philippines
- Posted
Remote Associate Platform Technical Support Manager at TrustArc, providing Tier 1 technical support for Data Privacy Management Platforms.
Technical Program Manager - Data Platform
Shippo
- Location
- Brazil
- Posted
- Salary Range
- 150k - 200k USD
Lead cross-functional projects at Shippo to modernize data infrastructure and foster self-service analytics. Manage strategic initiatives, improve data reliability, and align with business goals while working in a remote-friendly environment.
Staff Technical Product Manager - MetaMask (Extension & Mobile)
Consensys
- Location
- Brazil
- Posted
- Salary Range
- 166k - 230k USD
MetaMask Platform PM: Define platform strategy, align teams, manage backlogs, and drive technical conversations.
UX Writer - Content Designer
Goodnotes
- Location
- Croatia
- Posted
Content designer/UX writer needed for Roboflow's Design team, collaborating on software products with flexible remote work options.
Member of Technical Staff: Backend
DevRev
- Location
- India
- Posted
Join DevRev as a software developer and build impactful features for customer-centric companies using our purpose-built CRM platform.
Senior Technical Writer
Grafana Labs
Job Location
Salary Range
70k - 84k GBP / YEAR
Job Summary
Grafana Labs is seeking a Senior Technical Writer to produce high-quality documentation and guides for their products. The ideal candidate has experience documenting enterprise and/or cloud software for developers, working with Git and Github, and collaborating with remote teams. They should be able to write technically accurate content, manage multiple projects, and work independently. Grafana Labs offers a competitive compensation range of £70,075 - £84,090, equity, bonus (if applicable), and other benefits. The role involves working closely with engineers, product managers, and internal stakeholders to produce tailored content for customers. With over 700,000 active installations globally, Grafana Labs is a leading provider of observability solutions.
Senior Technical Writer
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We are looking for a Technical Writer to produce high-quality documentation and guides for Grafana Labs. You will collaborate with the engineers, developer advocates, support engineers, product managers, and the Grafana technical writing team to produce a variety of tailored content to ensure our products are easy to learn and rapidly adopted.
Key Responsibilities
Work closely with other technical writers, product managers, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.
Plan, research, develop, and write high-quality content tailored to Grafana customers.
Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful.
Write content for beginning users, such as examples and getting started guides.
Work with documentation managers, developer advocates, and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.
Requirements
What experience would make someone be successful in this role?
Experience using or documenting enterprise and/or cloud software for a developer audience.
Experience working with Git and Github.
Experience working remotely.
Experience with software testing services and tools.
Experience working in a docs-as-code environment
Experience with observability solutions or working with open source communities is a plus.
What you’ll bring to the role
You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.
In the UK, the Base compensation range for this role is £70,075 - £84,090. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
