Remote Jobs

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Senior Technical Writer

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Location
United Kingdom
Posted
Salary Range
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Senior Technical Writer for Grafana Labs producing high-quality documentation and guides for enterprise software

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Grafana Labs logo

Senior Technical Writer

Grafana Labs

Job Location

United Kingdom

Salary Range

70k - 84k GBP / YEAR

Job Summary

Grafana Labs is seeking a Senior Technical Writer to produce high-quality documentation and guides for their products. The ideal candidate has experience documenting enterprise and/or cloud software for developers, working with Git and Github, and collaborating with remote teams. They should be able to write technically accurate content, manage multiple projects, and work independently. Grafana Labs offers a competitive compensation range of £70,075 - £84,090, equity, bonus (if applicable), and other benefits. The role involves working closely with engineers, product managers, and internal stakeholders to produce tailored content for customers. With over 700,000 active installations globally, Grafana Labs is a leading provider of observability solutions.

Senior Technical Writer

About Grafana Labs: 

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).

Description of Duties

We are looking for a Technical Writer to produce high-quality documentation and guides for Grafana Labs. You will collaborate with the engineers, developer advocates, support engineers, product managers, and the Grafana technical writing team to produce a variety of tailored content to ensure our products are easy to learn and rapidly adopted.

Key Responsibilities

  • Work closely with other technical writers, product managers, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.

  • Plan, research, develop, and write high-quality content tailored to Grafana customers. 

  • Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful. 

  • Write content for beginning users, such as examples and getting started guides.

  • Work with documentation managers, developer advocates, and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.

Requirements

What experience would make someone be successful in this role?

  • Experience using or documenting enterprise and/or cloud software for a developer audience.

  • Experience working with Git and Github.

  • Experience working remotely.

  • Experience with software testing services and tools.

  • Experience working in a docs-as-code environment

Experience with observability solutions or working with open source communities is a plus.

What you’ll bring to the role

You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.

In the UK, the Base compensation range for this role is £70,075 - £84,090.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process