Software Asset Management Analyst - Corp IT
DropboxPosted 2/19/2025
Software Asset Management Analyst - Corp IT
Dropbox
Job Location
Salary Range
Job Summary
We are seeking a Software Asset Management Analyst to optimize software management and deployment across Dropbox. The ideal candidate will drive the implementation of SAM policies, partner with various teams, and develop IT governance skills. They will also conduct software license assessments, improve data integration, and maintain accurate asset data. This role offers opportunities for continuous improvement and growth in a fast-paced environment. With flexible remote work options and competitive compensation, this is an excellent opportunity for a motivated individual to join our team.
Job Description
Role Description
As a Software Asset Management Analyst, you will play a key role in optimizing the management and deployment of software across Dropbox. You will drive the implementation of the Software Asset Management policy from gap analysis to developing execution plans. You will be responsible for implementing the approach to optimization and compliance strategies - either via implementing automation, data analysis, or partnering with other technology teams. You will develop important IT governance skills and knowledge of leading SAM tooling in the technology industry.
Responsibilities
Partner with Security, ITS, Legal, and Engineering teams to enhance Software Asset Management (SAM) processes and identify improvement opportunities.
Develop and execute a SAM roadmap, integrating best practices for risk mitigation, cost optimization, and automation of manual tasks.
Conduct software license assessments, optimization reviews, and ensure compliance with vendor agreements.
Improve data integration, system capabilities, and user access lifecycle while maintaining training materials for stakeholders.
Maintain accurate software asset and CMDB data, implementing accountability measures and compliance reporting.
Define and deploy CMDB processes, manage audits, and lead process improvements in ServiceNow.
Drive continuous improvement initiatives to enhance productivity, cost efficiency, and overall service delivery.
Requirements
Experience working in Software Asset Management governance
Familiarity with IT SDLC and Agile processes is desired
Excellent verbal and written communication skills
Ability to navigate ambiguity and work independently to resolve issues and remove barriers to progress
Preferred Qualifications
Experience and familiarity with IT SDLC (Software Development Life Cycle) and/or Agile IT development
CMDB implementation and support experience
Experience implementing and supporting ServiceNow CMDB, Software Asset Management, and/or Change Management processes and workflows
Familiarity and experience with Software Asset Management tools (Intello, Productive, LeanIX, ServiceNow, etc.)
