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As a Solutions Architect (EMEA), you will lead the design and implementation of technical solutions for Degreed's clients, ensuring seamless integrations with third-party systems and optimizing the Degreed platform. You'll collaborate with cross-functional teams to drive client success and contribute to product improvements.
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Degreed
We are seeking a Solutions Architect (EMEA) to join our Professional Services team. In this role, you will collaborate with cross-functional teams to bring new products and solutions to market, scope and plan technical engagements with clients, and support the strategic growth of the Professional Services team. You will need exceptional communication skills, leadership acumen, and deep technical expertise to solve high-complexity challenges for our clients. Key responsibilities include solution design and implementation, client engagement, integration strategy, platform configuration, documentation, stakeholder collaboration, and troubleshooting.
We are expanding our team and seeking a Solutions Architect (EMEA) to join our Professional Services organization. In this role, you will collaborate with cross-functional teams to bring new products and solutions to market, scope and plan technical engagements with clients, and support the strategic growth and operations of the Professional Services team. Your exceptional communication skills, leadership acumen, and technical expertise will be pivotal in helping Degreed solve high-complexity, low-precedence challenges for our clients.
The ideal candidate has experience working with client-facing professional services teams in high-growth environments, balancing advanced business acumen, exceptional communication skills, and deep technical expertise. You excel in ambiguity, enjoy tackling cross-functional challenges, and take a hands-on approach to driving action. You have scoped, designed, and implemented scalable processes and systems, influenced diverse stakeholder groups, and are deeply committed to ensuring customer success.
Key Skills
Strong knowledge of API-based integrations, data mapping, and middleware solutions
Proficiency in one or more programming languages (e.g., JavaScript, Python)
5+ years of technical expertise with hands-on experience in data transfer and integration protocols such as API, FTP, ETL, data warehouse & business intelligence tool integrations, and Single Sign On/SAML
Exceptional communication skills, with the ability to translate technical details to non-technical stakeholders
Strong problem-solving skills and the ability to work both independently and collaboratively
High attention to detail and organizational skills.
Key Responsibilities
Solution Design & Implementation: Analyze client requirements and business processes to architect and implement technical solutions tailored to their needs, leveraging the Degreed platform’s capabilities
Professional Services: Serve as a technical subject matter expert while providing in-depth knowledge of Degreed’s architecture, integrations, and data analytics capabilities
Client Engagement: Partner with clients from initial scoping through the implementation phase, ensuring a smooth handoff to the customer success and support teams
Integration Strategy: Design and oversee integrations with third-party systems (LMS, HRIS, and others) to enhance client systems’ interoperability with Degreed
Platform Strategy: Configure the Degreed platform for optimal functionality, including custom integrations, data feeds, and analytics reporting
Documentation & Best Practices: Develop and maintain documentation on integration architectures, data flows, and platform configurations, establishing best practices
Stakeholder Collaboration: Work closely with internal teams, including product, engineering, and customer success, to address client needs and inform product improvements
Troubleshooting & Problem Resolution: Diagnose issues related to integrations, data flows, and other technical aspects, coordinating with support teams to implement solutions
