Remote Jobs

Cargo.one logo

Customer Support Associate

Cargo.one

Location
Greece
Posted

Customer Support Associate at cargo.one: Deliver customer happiness, work remotely, and contribute to a dynamic team.

Makersite GmbH logo

Customer Support Engineer

Makersite GmbH

Location
Croatia
Posted

Join Makersite as a Customer Support Engineer to provide technical support in a sustainable product development platform. Collaborate with teams, manage customer issues, and contribute to meaningful projects while enjoying flexible work options and professional growth opportunities.

Snowplow Analytics logo

Customer Support Engineer

Snowplow Analytics

Location
Greece
Posted

Customer Support Engineer needed for remote role in Greece, providing 24x7 technical support for global customers, troubleshooting complex issues, and collaborating with cross-functional teams.

Contentsquare logo

Customer Support Engineer

Contentsquare

Location
United States of America
Posted
Salary Range
85k - 95k USD

Customer Support Engineer at Contentsquare: build strong relationships with customers, become an expert in analytics infrastructure, and communicate technical concepts clearly.

Snowplow Analytics logo

Customer Support Engineer

Snowplow Analytics

Location
Australia
Posted

Customer Support Engineer - Remote Western Australia

Roadie logo

Customer Support Specialist

Roadie

Location
United States of America
Posted

Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.

TeamSnap logo

Customer Support Specialist

TeamSnap

Location
United States of America
Posted

Customer Experience Agent at TeamSnap delivering high-quality support through email & chat, solving customer issues & providing feedback to improve products.

Mercury logo

Customer Support Specialist

Mercury

Posted
Salary Range
65k - 91k USD

Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.

Mercury logo

Customer Support Specialist

Mercury

Location
Canada
Posted
Salary Range
54k - 82k USD

Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.

Bitfinex logo

Customer Support Specialist

Bitfinex

Location
United Kingdom
Posted

Customer Support Specialist for a globally distributed team handling inquiries from corporate traders

Taskrabbit logo

Customer Support Advocate

Taskrabbit

Location
United States of America
Posted

Customer Service Advocate at Taskrabbit - Remote-First Company

Welocalize logo

Ads Quality Rater - Latvian (Latvia)

Welocalize

Location
Latvia
Posted

Freelance Ads Quality Rater in Latvia - Review & grade internet ads in Latvian, work from home, flexible hours.

Taskrabbit logo

Customer Support Advocate, Spanish Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: champion customer satisfaction, prioritize needs, and drive positive outcomes in a remote-first company with competitive compensation and benefits.

SQUIRE logo

Director, Customer Support

SQUIRE

Location
United States of America
Posted
Salary Range
135k - 145k USD

Lead a high-performing customer support team delivering exceptional 24/7 service to the global customer base, with up to 25% travel

Binance logo

Customer Support Specialist - Italian

Binance

Location
Italy
Posted

Customer Support Specialist at Binance, handling live chat & emails, providing solutions & managing complaints in a fast-paced blockchain ecosystem.

Databricks logo

Solutions Architect - Healthcare/Life Sciences Team

Databricks

Salary Range

140k - 247k USD / YEAR

Job Summary

We are seeking an experienced pre-sales professional to lead technical strategy for large enterprise accounts in the Healthcare & Life Sciences space. The ideal candidate will have a solid background in value selling, technical account management, and technical leadership. They will work closely with the Enterprise Account Executive and hands-on resources to maximize success in these accounts. The role involves building relationships with executives and influencers, presenting convincing points of view, and driving change with data. The successful candidate will gain respect from peers based on their experience, insight, and contributions. With Databricks Certification a plus, this is an excellent opportunity for those looking to work with a leading data and AI company.

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the US.

We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Enterprise SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the Healthcare & Life Sciences (HLS) space.

Outcomes

  • You work with multiple clients as the main technical voice for Databricks.

  • You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy

  • You implement the technical strategy in the account, in close understanding of the strategy.

  • You build a movement of technical champions within the account.

  • You align technical strategies around Databricks solutions.

  • You provide structured mentorship for other team members.

  • Gain the respect of your peers based on your experience, insight, and contributions.

Competencies

  • Proficiency at establishing virtual teams, and leading them to ultimate success within the account.

  • Experience working very large (> $1m ARR), global accounts.

  • Form relationships with executives and influencers.

  • Present a convincing point-of-view to important decision-makers that leads them down a path of success.

  • Technical in big data, data science and cloud.

  • An ability in data-driven business transformation, and driving change with data.

  • Nice to have: Databricks Certification

 

About Databricks

Databricks is the data and AI company. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks simplifies data and AI so data teams can collaborate and innovate faster. More than five thousand organizations worldwide —including Shell, Conde Nast and Regeneron — rely on Databricks as a unified platform for massive-scale data engineering, collaborative data science, full-lifecycle machine learning and business analytics. Venture-backed and headquartered in San Francisco (with offices around the globe) Databricks is on a mission to help data teams solve the world's toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.