Remote Jobs

Rackspace logo

Sr System Administrator

Rackspace

Location
United States of America
Posted

Sr System Administrator at Rackspace Technology - Design, build, and launch healthcare customers into the cloud

Vonage logo

Senior Product Manager - Salesforce CC

Vonage

Location
United Kingdom
Posted

Lead Vonage's product strategy for Salesforce integrations, driving innovation in CCaaS solutions through market research, customer collaboration, and cross-functional teamwork. Utilize your expertise in Salesforce ecosystems to enhance our product offerings and contribute to the company's success.

Rackspace logo

Lead Customer Success Engineer

Rackspace

Location
India
Posted
Salary Range
150k - 250k USD

Lead technical support for large and complex customer solutions, manage customer relationships, lead teams in delivering projects, ensure high Net Promoter Scores, and maintain world-class service through proactive architecture reviews and consultancy work at Rackspace Technology.

Spokeo logo

Customer Care Representative

Spokeo

Location
United States of America
Posted
Salary Range
37k - 37k USD

Provide excellent customer support by handling inquiries via phone, chat, and email. Translate complex information into simple terms and escalate user feedback to improve our services.

Trafilea logo

Customer Care Representative

Trafilea

Location
Philippines
Posted

Customer Support Representative needed for global company building transformative brands. Excellent customer service skills required.

Magnet Forensics logo

Sales Development Representative - APAC (Bilingual English/Mandarin)

Magnet Forensics

Location
Singapore
Posted
Salary Range
64k - 96k USD

Sales Development Representative (SDR) role at Magnet Forensics, generating sales leads and qualifying prospects in APAC region, with competitive compensation package and flexible remote work options.

saas.group logo

Chief Executive Officer - [SaaS]

saas.group

Location
Croatia
Posted

Lead picdrop's international expansion and drive strategic direction as CEO of a SaaS company in Europe.

saas.group logo

Chief Executive Officer [SaaS]

saas.group

Location
Croatia
Posted

Lead Juicer.io as CEO, develop product vision & strategy, drive innovation & growth

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Join us as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on implementation projects while enjoying a remote-first hybrid work model and comprehensive benefits.

Creatio logo

Customer Success Manager

Creatio

Location
Ukraine
Posted

Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.

UpGuard logo

Customer Success Manager

UpGuard

Location
Australia
Posted

Customer Success Manager at UpGuard: drive customer success, onboard & enable customers, and foster long-lasting relationships.

Dropbox logo

Customer Success Manager

Dropbox

Location
Canada
Posted
Salary Range
182k - 246k C$

Drive customer success at Dropbox by managing post-sale deployment, adoption, and product education. Build relationships, optimize workflows, and collaborate internally to ensure customer satisfaction and growth.

Immersive Labs logo

Customer Success Manager

Immersive Labs

Location
United States of America
Posted

Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.

Recharge logo

Customer Success Manager

Recharge

Location
Canada
Posted

Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance

Rackspace logo

Sr System Administrator

Rackspace

Job Summary

We are seeking a Sr System Administrator to join our team at Rackspace Technology. As a key element within the support infrastructure team, you will be responsible for designing, building, and launching healthcare customers into the cloud. You will own complex customer issues, assist in engineering, design, and development of hardware, software, and networking systems, and implement standards and guidelines for OS support. You will also analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. We offer flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you have experience administering server technologies and are passionate about delivering end-to-end solutions, we encourage you to apply.

Job Summary: As our SR System Administrator, you’ll be a key element within the Rackspace support infrastructure team. This team is responsible for designing, building, and launching our healthcare customers up into the cloud!  

Work Location: 100% Remotely wihting the USA.


Responsibilities:

    • Own complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
    • Assist in the engineering, design, and development of hardware, software, and networking systems.
    • Provide a framework for system development, maintenance, and enhancement efforts.
    • Implement standards and guidelines of OS support.
    • Analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
    • Install and configure server hardware and software consistent with established standards; develop new and modify existing standards where necessary.
    • Research and develop parameters for Server capacity planning, performance tuning and optimization
    • Help select and deploy third-party server tools to meet evolving business requirements.
    • Develop and maintain enterprise-wide server architecture and standards. System administration, maintenance and support:
    • Perform server hardware and software upgrades.
    • Handle multiple assigned tasks concurrently, ensuring customer commitments are met
    • Work with project and production support teams to develop, implement and maintain administration processes and procedures
    • Provide after-hours and weekend on-call support for service-related issues.
    • Apply expertise and independent judgment in order to rapidly restore service when applicable
    • Work with peers to design and implement departmental projects and operational initiatives. System monitoring and diagnostics:
    • Proactively monitor infrastructure hardware, operating systems and applications; identify and recommend appropriate changes to server systems and application standards based on performance and availability needs.
    • Design, develop, test, debug and implement Windows operating system components, software tools, and utilities
    • Determine systems software design requirements
    • Train staff on the operation of server hardware and software.
    • Ensure that system improvements are successfully implemented and monitored to increase efficiency
    • Generate Systems Engineering policies, standards and procedures.
    • Analyze, acquire, install, modify & support operating systems, utilities and Internet/intranet-related tools.
    • Prepare feasibility studies and design tests to determine operating characteristics of software

Qualifications:

    • Bachelor’s degree in computer science or related field OR equivalent combination of technical IT training, college coursework and experience.
    • Minimum of five (5) years’ experience administering Server technologies
    • Prefer one or more of the following certifications: MTA, MCP, MCSA, MCSE, VCP.
    • Experience with Windows Server Operating systems, Windows Clustering, Active Directory architecture and administration, Group Policy, Microsoft Exchange Server, IIS, System Center, VMware Virtualization administration, HP and Cisco server hardware management, Cisco UCS and HP iLO server management tools.
    • Ability to administer VMWare technologies.
    • Familiarity with network connectivity, PKI management, DHCP/DNS/WINS management, SMTP routing and messaging, TCP/IP networking and OSI protocol stacks.

    • Discover your inner Racker: Racker Life
      Information on benefits 
The following information is required by pay transparency legislation in the following states: CA, HI, NY, and WA. This information applies only to individuals working in these states.
 
·       The anticipated starting pay range for the Colorado is $89,300 - $130,900.
·       The anticipated starting pay range for Hawaii and New York (not including NYC) is: $95,000 - $139-260.
·       The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570.
 
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. .#LI-MF1 #LI-Remote #LI-JR1 

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
 
 


"Remote postings are limited to candidates residing within the country specified in the posting location"

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.