Remote Jobs

Rackspace logo

Sr System Administrator

Rackspace

Location
United States of America
Posted

Sr System Administrator at Rackspace Technology - Design, build, and launch healthcare customers into the cloud

Recharge logo

Customer Success Manager

Recharge

Location
Canada
Posted

Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance

Olo logo

Customer Success Manager

Olo

Location
United States of America
Posted
Salary Range
55k - 74k USD

Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.

Dropbox logo

Customer Success Manager

Dropbox

Location
United States of America
Posted
Salary Range
157k - 239k USD

Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.

Cendyn logo

Customer Success Manager

Cendyn

Location
Singapore
Posted

Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.

Blinkist logo

Customer Success Manager

Blinkist

Location
Germany
Posted

Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success

Amplemarket logo

Customer Success Manager

Amplemarket

Location
Cameroon
Posted

Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer Success Manager for SMB & Corp segment market, implementing corporate software solutions, driving retention and renewals, with remote-first hybrid model and award-winning product.

Creatio logo

Customer Success Manager

Creatio

Location
Portugal
Posted

Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.

Upwork logo

Customer Success Manager

Upwork

Location
United States of America
Posted
Salary Range
80k - 125k USD

Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.

Remofirst logo

Customer Success Manager AMERICAS

Remofirst

Location
Mexico
Posted

Customer Success Manager at RemoFirst: Onboard customers, manage accounts, and provide support for global employment journey.

Kayzen logo

Customer Success Manager- Media Buyer(Americas) (m/f/d)

Kayzen

Location
Brazil
Posted

Join Kayzen as a Customer Success Manager and drive customer satisfaction, foster long-term relationships, and contribute to the company's growth and success in the mobile demand-side platform industry.

DevRev logo

Customer Education Operation Associate

DevRev

Location
India
Posted

Customer Education Operation Associate at DevRev: Design & execute customer education programs, provide training & deliver certification/reward programs for SaaS customers.

Customer Marketing, Manager -EMEA

Coursera

Location
United Kingdom
Posted

Customer Marketing Manager for EMEA region with experience in demand generation, customer advocacy, and data-driven decision-making.

InDebted logo

Customer Experience Quality Analyst

InDebted

Location
Philippines
Posted

Customer Experience Quality Analyst at InDebted: Ensure high-quality customer interactions in payment collection, compliance, and operational processes.

AlphaSense logo

Customer Education Specialist

AlphaSense

Location
United States of America
Posted
Salary Range
62k - 76k USD

Customer Education Specialist at AlphaSense: create user-centered content, drive data-driven approaches, and work remotely with a determined team.

Postman logo

Customer Education Engineer

Postman

Location
United States of America
Posted
Salary Range
140k - 180k USD

Customer Education Engineer at Postman: design frontend changes, integrate LMS, and develop self-contained training solutions.

Cobalt logo

Customer Success Manager - SMB

Cobalt

Location
United States of America
Posted

Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.

Binance logo

Customer Service Project Manager

Binance

Location
Brunei Darussalam
Posted

Customer Service Project Manager at Binance: Manage cross-border projects, drive process improvements, and enhance customer satisfaction in a leading blockchain ecosystem.

Coefficient logo

Scale Customer Success Manager

Coefficient

Location
United States of America
Posted
Salary Range
85k - 125k USD

Join Coefficient as a Customer Success Manager to drive product adoption and deliver exceptional value, ensuring strong retention and expansion KPIs while collaborating with cross-functional teams.

Rackspace logo

Sr System Administrator

Rackspace

Job Summary

We are seeking a Sr System Administrator to join our team at Rackspace Technology. As a key element within the support infrastructure team, you will be responsible for designing, building, and launching healthcare customers into the cloud. You will own complex customer issues, assist in engineering, design, and development of hardware, software, and networking systems, and implement standards and guidelines for OS support. You will also analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. We offer flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you have experience administering server technologies and are passionate about delivering end-to-end solutions, we encourage you to apply.

Job Summary: As our SR System Administrator, you’ll be a key element within the Rackspace support infrastructure team. This team is responsible for designing, building, and launching our healthcare customers up into the cloud!  

Work Location: 100% Remotely wihting the USA.


Responsibilities:

    • Own complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
    • Assist in the engineering, design, and development of hardware, software, and networking systems.
    • Provide a framework for system development, maintenance, and enhancement efforts.
    • Implement standards and guidelines of OS support.
    • Analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
    • Install and configure server hardware and software consistent with established standards; develop new and modify existing standards where necessary.
    • Research and develop parameters for Server capacity planning, performance tuning and optimization
    • Help select and deploy third-party server tools to meet evolving business requirements.
    • Develop and maintain enterprise-wide server architecture and standards. System administration, maintenance and support:
    • Perform server hardware and software upgrades.
    • Handle multiple assigned tasks concurrently, ensuring customer commitments are met
    • Work with project and production support teams to develop, implement and maintain administration processes and procedures
    • Provide after-hours and weekend on-call support for service-related issues.
    • Apply expertise and independent judgment in order to rapidly restore service when applicable
    • Work with peers to design and implement departmental projects and operational initiatives. System monitoring and diagnostics:
    • Proactively monitor infrastructure hardware, operating systems and applications; identify and recommend appropriate changes to server systems and application standards based on performance and availability needs.
    • Design, develop, test, debug and implement Windows operating system components, software tools, and utilities
    • Determine systems software design requirements
    • Train staff on the operation of server hardware and software.
    • Ensure that system improvements are successfully implemented and monitored to increase efficiency
    • Generate Systems Engineering policies, standards and procedures.
    • Analyze, acquire, install, modify & support operating systems, utilities and Internet/intranet-related tools.
    • Prepare feasibility studies and design tests to determine operating characteristics of software

Qualifications:

    • Bachelor’s degree in computer science or related field OR equivalent combination of technical IT training, college coursework and experience.
    • Minimum of five (5) years’ experience administering Server technologies
    • Prefer one or more of the following certifications: MTA, MCP, MCSA, MCSE, VCP.
    • Experience with Windows Server Operating systems, Windows Clustering, Active Directory architecture and administration, Group Policy, Microsoft Exchange Server, IIS, System Center, VMware Virtualization administration, HP and Cisco server hardware management, Cisco UCS and HP iLO server management tools.
    • Ability to administer VMWare technologies.
    • Familiarity with network connectivity, PKI management, DHCP/DNS/WINS management, SMTP routing and messaging, TCP/IP networking and OSI protocol stacks.

    • Discover your inner Racker: Racker Life
      Information on benefits 
The following information is required by pay transparency legislation in the following states: CA, HI, NY, and WA. This information applies only to individuals working in these states.
 
·       The anticipated starting pay range for the Colorado is $89,300 - $130,900.
·       The anticipated starting pay range for Hawaii and New York (not including NYC) is: $95,000 - $139-260.
·       The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570.
 
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. .#LI-MF1 #LI-Remote #LI-JR1 

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
 
 


"Remote postings are limited to candidates residing within the country specified in the posting location"

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.