Remote Jobs

Rackspace logo

Sr System Administrator

Rackspace

Location
United States of America
Posted

Sr System Administrator at Rackspace Technology - Design, build, and launch healthcare customers into the cloud

Postman logo

Customer Education Engineer

Postman

Location
United States of America
Posted
Salary Range
140k - 180k USD

Customer Education Engineer at Postman: design frontend changes, integrate LMS, and develop self-contained training solutions.

Cobalt logo

Customer Success Manager - SMB

Cobalt

Location
United States of America
Posted

Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.

Binance logo

Customer Service Project Manager

Binance

Location
Brunei Darussalam
Posted

Customer Service Project Manager at Binance: Manage cross-border projects, drive process improvements, and enhance customer satisfaction in a leading blockchain ecosystem.

Coefficient logo

Scale Customer Success Manager

Coefficient

Location
United States of America
Posted
Salary Range
85k - 125k USD

Join Coefficient as a Customer Success Manager to drive product adoption and deliver exceptional value, ensuring strong retention and expansion KPIs while collaborating with cross-functional teams.

Modern Health logo

Principal Health Economics and Outcomes Researcher

Modern Health

Location
United States of America
Posted
Salary Range
141k - 207k USD

Conduct impactful economic and outcomes analyses to support Modern Health's mission of providing exceptional care. Collaborate with teams to develop analytic models and deliver insights to stakeholders. Utilize tools like R and SQL in a dynamic environment focused on innovation in mental health care.

Eventbrite, Inc. logo

Senior Manager - Sales & Customer Service Analytics

Eventbrite, Inc.

Location
United States of America
Posted

Lead a team of SQL analysts to uncover actionable insights that drive business decisions and optimize the customer experience at Eventbrite.

Quantum Metric logo

Customer Success Engineer – Spain

Quantum Metric

Location
Spain
Posted

Support clients in implementing digital strategies using Quantum Metric's platform, develop custom solutions with JavaScript, and ensure client success through technical expertise and strong communication skills.

SQUIRE logo

Training Manager - Customer Support

SQUIRE

Location
United States of America
Posted

Training Manager, Customer Support at SQUIRE: Develops and delivers comprehensive onboarding programs, creates engaging training content, and analyzes performance data to improve customer support team's effectiveness.

Taskrabbit logo

Customer Support Advocate - French Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Create seamless customer experiences, solve complex issues, and drive business growth in a fast-paced, inclusive environment.

Restaurant365 logo

VP - Customer Strategy & Operations

Restaurant365

Location
United States of America
Posted

Vice President of Customer Strategy and Operations role at Restaurant365, driving business growth through operational rigor and rhythm.

Deel logo

Customer Onboarding Manager | Japan/South Korea

Deel

Location
Brunei Darussalam
Posted

Join Deel as a Project Manager and contribute to launching Global Employee Management Platforms for clients. Develop product expertise, communicate effectively, and provide global payroll expertise.

Deel logo

Customer Onboarding Manager | Japan/South Korea

Deel

Location
Brunei Darussalam
Posted

Join Deel as a Project Manager and help launch the Global Employee Management Platform for clients, working with a talented team and driving continuous improvement.

Lodgify logo

Customer Support Specialist (LATAM)

Lodgify

Location
Brazil
Posted

Customer Support Specialist at Lodgify: Troubleshoot complex issues, collaborate with development team, and provide expert guidance to customers using Lodgify's software.

Rackspace logo

Customer Success Associate IV-IN

Rackspace

Location
India
Posted

Customer Success Associate IV-IN role in Gurgaon, India, providing support to largest customer base, managing inbound requests, and ensuring efficient resolution.

Vercel logo

Director, Digital Customer Success

Vercel

Location
United States of America
Posted
Salary Range
176k - 264k USD

Lead Vercel's global Digital Customer Success program, manage onboarding and customer engagement strategies, collaborate across teams to enhance customer value, and drive retention through effective team leadership and operational excellence.

Rackspace logo

Sr System Administrator

Rackspace

Job Summary

We are seeking a Sr System Administrator to join our team at Rackspace Technology. As a key element within the support infrastructure team, you will be responsible for designing, building, and launching healthcare customers into the cloud. You will own complex customer issues, assist in engineering, design, and development of hardware, software, and networking systems, and implement standards and guidelines for OS support. You will also analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. We offer flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you have experience administering server technologies and are passionate about delivering end-to-end solutions, we encourage you to apply.

Job Summary: As our SR System Administrator, you’ll be a key element within the Rackspace support infrastructure team. This team is responsible for designing, building, and launching our healthcare customers up into the cloud!  

Work Location: 100% Remotely wihting the USA.


Responsibilities:

    • Own complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
    • Assist in the engineering, design, and development of hardware, software, and networking systems.
    • Provide a framework for system development, maintenance, and enhancement efforts.
    • Implement standards and guidelines of OS support.
    • Analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
    • Install and configure server hardware and software consistent with established standards; develop new and modify existing standards where necessary.
    • Research and develop parameters for Server capacity planning, performance tuning and optimization
    • Help select and deploy third-party server tools to meet evolving business requirements.
    • Develop and maintain enterprise-wide server architecture and standards. System administration, maintenance and support:
    • Perform server hardware and software upgrades.
    • Handle multiple assigned tasks concurrently, ensuring customer commitments are met
    • Work with project and production support teams to develop, implement and maintain administration processes and procedures
    • Provide after-hours and weekend on-call support for service-related issues.
    • Apply expertise and independent judgment in order to rapidly restore service when applicable
    • Work with peers to design and implement departmental projects and operational initiatives. System monitoring and diagnostics:
    • Proactively monitor infrastructure hardware, operating systems and applications; identify and recommend appropriate changes to server systems and application standards based on performance and availability needs.
    • Design, develop, test, debug and implement Windows operating system components, software tools, and utilities
    • Determine systems software design requirements
    • Train staff on the operation of server hardware and software.
    • Ensure that system improvements are successfully implemented and monitored to increase efficiency
    • Generate Systems Engineering policies, standards and procedures.
    • Analyze, acquire, install, modify & support operating systems, utilities and Internet/intranet-related tools.
    • Prepare feasibility studies and design tests to determine operating characteristics of software

Qualifications:

    • Bachelor’s degree in computer science or related field OR equivalent combination of technical IT training, college coursework and experience.
    • Minimum of five (5) years’ experience administering Server technologies
    • Prefer one or more of the following certifications: MTA, MCP, MCSA, MCSE, VCP.
    • Experience with Windows Server Operating systems, Windows Clustering, Active Directory architecture and administration, Group Policy, Microsoft Exchange Server, IIS, System Center, VMware Virtualization administration, HP and Cisco server hardware management, Cisco UCS and HP iLO server management tools.
    • Ability to administer VMWare technologies.
    • Familiarity with network connectivity, PKI management, DHCP/DNS/WINS management, SMTP routing and messaging, TCP/IP networking and OSI protocol stacks.

    • Discover your inner Racker: Racker Life
      Information on benefits 
The following information is required by pay transparency legislation in the following states: CA, HI, NY, and WA. This information applies only to individuals working in these states.
 
·       The anticipated starting pay range for the Colorado is $89,300 - $130,900.
·       The anticipated starting pay range for Hawaii and New York (not including NYC) is: $95,000 - $139-260.
·       The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570.
 
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. .#LI-MF1 #LI-Remote #LI-JR1 

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
 
 


"Remote postings are limited to candidates residing within the country specified in the posting location"

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.