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Senior Technical Program Manager - drive strategic initiatives, deliver high-impact programs, and optimize engineering operations.
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hims & hers
We are seeking a highly motivated Senior Technical Program Manager to drive strategic initiatives and deliver high-impact programs. As a key member of our Organic Growth UK Engineering team, you will work closely with cross-functional teams to optimize processes, foster a culture of operational excellence, and ensure smooth engineering operations. With 8+ years of experience in technical program management, you will be responsible for driving execution, managing project risks, and establishing mechanisms to optimize team effectiveness. You will also mentor junior program managers and team members, fostering their professional development. Our benefits include competitive salary, unlimited PTO, comprehensive health benefits, and employee stock purchase program.
We are looking for a highly motivated and experienced Senior Technical Program Manager to join our Organic Growth UK Engineering team. As a Senior TPM, you will be at the forefront of driving strategic initiatives that fuel our growth and enhance our engineering capabilities. You will work closely with cross-functional teams, including engineering, product, design, marketing, analytics and data science, to deliver high-impact programs on time and within scope. Your role will be pivotal in ensuring smooth engineering operations, optimizing processes, and fostering a culture of operational excellence through continuous improvement.
You’ll report directly to the Director of Engineering and work closely with other senior leaders and stakeholders to understand our roadmaps, priorities, and architecture to facilitate alignment, leveraging your technical skills to move quickly, efficiently, and decisively to connect the dots and help our team deliver.
Drive the execution and delivery of multiple complex technical programs, strategic growth initiatives, and operational strategies that increase efficiency and productivity
Develop detailed project plans, timelines, and resource allocation strategies
Track and manage project risks, dependencies, status, and deliverable timelines
Ensure robust quality assurance and release management processes are in place
Lead planning, prioritization, and status meetings with stakeholders at a regular cadence
Facilitate effective communication and collaboration among all stakeholders to drive project success
Drive continuous process improvements and best practices to create robust, predictable, and effective product delivery
Establish mechanisms to optimize team effectiveness
Identify potential risks and issues early in the project lifecycle and develop mitigation strategies
Identify impediments the team experiences and work with stakeholders to address them
Establish and track key performance indicators (KPIs) to measure program success and impact
Provide regular updates and reports to senior leadership on program status, progress, and outcomes
Own the communication and alignment of release dates
Collaborate with other technical program managers to highlight dependencies with different domains
Mentor and guide junior program managers and team members, fostering their professional development
Have 8+ years in technical program management, preferably in a growth-focused engineering environment
Proven track record of successfully managing large-scale, complex technical programs
Excellent project management skills, with proficiency in agile, scrum and lean development
Ability to dive deep into technical details and understand complex systems to drive effective decision-making
Strong understanding of engineering operations, including process optimization and best practices
Strong leadership skills to effectively manage and motivate cross-functional teams
Ability to influence without authority
Excellent skills in identifying, assessing, and mitigating risks
Strong sense of ownership
Team player, collaborative, and positive attitude
Scrappiness & bias towards action
Exceptional communication, negotiation, and interpersonal skills
Excellent writing, oral, and presentation skills
Experience with data-driven decision-making and metrics-driven program management
A basic understanding of web technologies (eg, JavaScript, React, HTTP APIs, GraphQL, Node)
Experience in software engineering, computer science, or another related technical field.
Experience working in telehealth
Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
Employee discounts on hims & hers & Apostrophe online products
401k benefits with employer matching contribution
Offsite team retreats
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