Creatio company logo

Support Developer

CreatioPosted 3/14/2025

Creatio logo

Support Developer

Creatio

Job Location

Job Summary

We are seeking a Support Developer to join our Customer Support Team in Ukraine. As a Support Developer, you will analyze and diagnose incoming cases, debug code, conduct testing, and provide development consultations. You will work with a talented team to create innovative solutions that make the world programmable. Our company offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. We value curiosity, ownership, and a drive to improve. If you are proficient in JavaScript, C#, SQL, and have experience with web application development, we encourage you to apply. Our award-winning product is a Leader in Gartner Quadrants, and our culture prioritizes genuine care, ownership, dedication, and high standards.

Job Description

We are looking for a Support Developer to interact with our clients from Global Markets.Working on our team as a Support Developer position involves:analyzing and diagnosing incoming cases;debugging server-side, client-side code, and database queries;conducting comprehensive testing of the solution;providing development consultations, including phone support;handling feedback on cases and escalations efficiently;analyzing the performance of all system components;resolving the issue or preparing a description for product developers.Candidate Expectations:proficient in JavaScript at an intermediate level;proficient in C# at an intermediate level;proficient in SQL (T-SQL) at an intermediate level;experience with MS SQL Server, Oracle and Postgres databases;extensive background in web application development;skilled in developing integrations between web applications;excellent customer service and interpersonal skills;exceptional proficiency in both verbal and written communication;strong teamwork and collaboration skills;the ability to handle multiple activities simultaneously and prioritize tasks effectively;English level — Upper-intermediate or higher.What You Should Expect From Usthe award-winning product (a Leader in Gartner Quadrants) to be proud of;a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;culture of genuine care, ownership, dedication, and high standards (learn more here);a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;caring for your health: Creatio offers several options for medical insurance together with our medical partnerCreatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.