Remote Jobs

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Support Specialist - Alignerr

Labelbox

Location
India
Posted

Alignerr Support Specialist: Provide exceptional customer experience through Intercom, escalate complex issues, and assist with onboarding.

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Business Operations Manager (Japanese-Speaking)

Presto

Location
Brunei Darussalam
Posted

Business Operations Manager - Lead strategic partnerships & influencer engagement, identify HNWIs as clients for Flipster's cryptocurrency exchange platform.

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Tech Lead - Beauty Stores

Trafilea

Location
Uruguay
Posted

Join Trafilea as a Senior Software Engineer to drive technical innovation in their e-commerce platforms, leveraging ReactJS, Golang, Node.js, and AWS while enjoying remote flexibility and professional growth opportunities.

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Account Executive (Remote in EU or UK)

Synthflow

Location
Croatia
Posted

Join Synthflow as an Account Executive and own your sales process, build strong relationships with clients, and shape the future of AI.

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AML Investigator (2LOD)

Finom

Location
Cyprus
Posted

AML Investigator role at Finom, developing innovative FinCrime prevention framework, collaborating with teams, and improving process efficiency.

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Entry-Level AI Data Rater - Japanese (Philippines)

Welocalize

Location
Philippines
Posted

Freelance AI Data Rater - Japanese (Philippines) - Conduct research on e-commerce data, evaluate product filters and results, and rate data according to guidelines. Flexible scheduling and comprehensive learning support available.

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Security Ops Admin

HackerRank

Location
India
Posted

Support HackerRank's security by monitoring tools, conducting assessments, ensuring compliance, collaborating with teams, and maintaining documentation. Stay updated on emerging threats and maintain robust security practices.

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Ingénieur avant-vente (français et allemand)

Ajax Systems

Location
Croatia
Posted

Ingénieur avant-vente pour Ajax Systems, responsable de la formation technique et de la présentation des produits, avec une expérience pratique dans le secteur de la sécurité et une maîtrise du français et de l'allemand.

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Product Engineer - Dashboard & Admin Portal

WorkOS

Location
United States of America
Posted
Salary Range
175k - 250k USD

Join WorkOS to build a modern dashboard and admin portal with cutting-edge tools like TypeScript, React, and Postgres. Collaborate on shared features, improve the developer experience, and contribute to a fast-growing SaaS platform.

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Compliance Case Analyst - (Portuguese/English)

Binance

Location
Brazil
Posted

Compliance Case Analyst - Join Binance's Latin America team and handle global law enforcement inquiries, perform blockchain tracing, and assist with pre-SAR filing.

Labelbox logo

Support Specialist - Alignerr

Labelbox

Job Location

India

Job Summary

We are seeking an Alignerr Support Specialist to provide exceptional customer experience. As the frontline of communication, you will handle inquiries through Intercom, escalate complex issues, and assist in onboarding new users. Your day-to-day involves monitoring support queries, providing timely responses, and collaborating with cross-functional teams to enhance the support workflow. We value excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer service. If you have experience in customer support or a similar role, we encourage you to apply.

About the Role

As an Alignerr Support Specialist, you will be the frontline of communication for our Alignerrs, ensuring their experience is optimal. You will handle inquiries through Intercom, escalate complex issues to the appropriate teams, and provide essential support to facilitate onboarding and daily operations.

Your Day to Day

  • Monitor and manage inbound support queries through the Intercom platform.

  • Provide timely and accurate responses to Alignerrs' questions and issues.

  • Escalate complex problems to the relevant teams, ensuring detailed documentation of issues and steps taken.

  • Assist in the onboarding process of new Alignerrs by providing necessary information and support.

  • Maintain a high level of service, adhering to response time and quality standards.

  • Collaborate with cross-functional teams to enhance the support workflow and Alignerr satisfaction.

  • Continuously update and utilize knowledge base and support documentation.

About You

  • Experience in customer support or a similar role, preferably in a tech or service environment.

  • Excellent communication skills, both written and verbal.

  • Strong problem-solving skills and attention to detail.

  • Ability to handle multiple tasks simultaneously in a fast-paced environment.

  • Familiarity with Intercom or similar customer support software is highly preferred.

  • Passion for delivering outstanding customer service.