Remote Jobs

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Support Specialist - Alignerr

Labelbox

Location
India
Posted

Alignerr Support Specialist: Provide exceptional customer experience through Intercom, escalate complex issues, and assist with onboarding.

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Financial Crime Investigator

Binance

Location
Cameroon
Posted

Financial Crime Investigator at Binance, handling cases, maintaining escalation logs, and strengthening SAR quality.

Binance logo

Financial Crime Investigator

Binance

Location
Croatia
Posted

Financial Crime Investigator at Binance: Collaborate with world-class talent, handle suspicious activity reviews, and maintain compliance with regulations.

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Software Asset Management Analyst - Corp IT

Dropbox

Location
United States of America
Posted
Salary Range
137k - 209k USD

Software Asset Management Analyst: Optimize software management and deployment across Dropbox

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Asset Risk & People Due Diligence Analyst

Binance

Location
Brunei Darussalam
Posted

Asset Risk & People Due Diligence Analyst for Binance, utilizing open source data and blockchain analytics tools to conduct due diligence and risk assessments on digital assets.

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Rust Developer/Promoter

Collabora

Location
United Kingdom
Posted

Promote and develop Rust within Open-Source projects, train team members, contribute to open-source initiatives, and represent Collabora at industry events. Help shape Rust's future in various software components and layers.

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Staff Engineer - Gaming Backend

Voodoo

Location
Croatia
Posted

Backend engineer for scalable mobile games with Voodoo, utilizing Golang and collaborating with game developers.

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Sr QA Analyst Manual Stores

Trafilea

Location
United States of America
Posted

Ensure quality in Trafilea's e-commerce platforms by conducting thorough testing, collaborating with teams, and maintaining high standards for digital products and applications.

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INT Commercial Legal Counsel

Sporty Group

Location
Croatia
Posted

Support inbound vendor deals by drafting and negotiating commercial agreements. Maintain legal documentation and develop contract processes. Work with various departments in a global, multicultural organization.

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Payroll and Stock Admin Lead

Plaid

Location
United States of America
Posted
Salary Range
119k - 178k USD

Payroll and Stock Admin Lead at Plaid: Manage payroll operations and stock administration for US and international workforce, ensuring accuracy and compliance with federal laws.

Binance logo

Financial Crime Investigator - LATAM

Binance

Location
Brazil
Posted

Financial Crime Investigator - LATAM at Binance, handling cases, maintaining logs, and strengthening SAR quality.

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Senior Atlassian Cloud Admin - Corp IT

Dropbox

Location
Canada
Posted
Salary Range
130k - 176k USD

Atlassian Administrator for Jira Cloud, Confluence, and other Atlassian tools with experience managing large environments and providing technical support.

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Manager - AI Chatbot Experience

Wealthsimple

Location
Canada
Posted

Lead the AI Chatbot Experience team at Wealthsimple to enhance chatbot performance and user satisfaction through strategic improvements and integrations.

Labelbox logo

Support Specialist - Alignerr

Labelbox

Job Location

India

Job Summary

We are seeking an Alignerr Support Specialist to provide exceptional customer experience. As the frontline of communication, you will handle inquiries through Intercom, escalate complex issues, and assist in onboarding new users. Your day-to-day involves monitoring support queries, providing timely responses, and collaborating with cross-functional teams to enhance the support workflow. We value excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer service. If you have experience in customer support or a similar role, we encourage you to apply.

About the Role

As an Alignerr Support Specialist, you will be the frontline of communication for our Alignerrs, ensuring their experience is optimal. You will handle inquiries through Intercom, escalate complex issues to the appropriate teams, and provide essential support to facilitate onboarding and daily operations.

Your Day to Day

  • Monitor and manage inbound support queries through the Intercom platform.

  • Provide timely and accurate responses to Alignerrs' questions and issues.

  • Escalate complex problems to the relevant teams, ensuring detailed documentation of issues and steps taken.

  • Assist in the onboarding process of new Alignerrs by providing necessary information and support.

  • Maintain a high level of service, adhering to response time and quality standards.

  • Collaborate with cross-functional teams to enhance the support workflow and Alignerr satisfaction.

  • Continuously update and utilize knowledge base and support documentation.

About You

  • Experience in customer support or a similar role, preferably in a tech or service environment.

  • Excellent communication skills, both written and verbal.

  • Strong problem-solving skills and attention to detail.

  • Ability to handle multiple tasks simultaneously in a fast-paced environment.

  • Familiarity with Intercom or similar customer support software is highly preferred.

  • Passion for delivering outstanding customer service.