Twilio
Manage projects and coach agile teams within Twilio's InfoSec organization to deliver value through strategic initiatives. Utilize project management principles and Agile methodologies to ensure successful project execution and stakeholder satisfaction.
Emburse
Senior Product Manager for enterprise invoice and P2P software solutions
Horizons
Senior Product Manager EMEA - Develop and maintain comprehensive product strategies for Horizons' workforce management platform, leading cross-functional teams and ensuring customer satisfaction.
RevenueCat
Senior Product Manager at Roboflow: drive product vision, build high-performing teams, and deliver impactful features.
Coursera
Manage course content maintenance team, ensure quality and relevance of educational offerings
Coursera
Lead the successful implementation of Coursera's Enterprise product for clients, working across multiple teams to ensure high-quality launches and drive client success through effective project management and cross-functional collaboration.
SwissBorg
Create engaging content and manage social media for XBorg's innovative gaming protocol, fostering community growth and interaction. Utilize Web3 expertise to craft compelling messages that resonate with crypto and gaming audiences.
Welltech
Join Welltech as a Social Media Manager and drive engagement across multiple platforms with innovative content and strategic planning.
Binance
Social Media Manager for Binance's global social media presence, creating integrated marketing campaigns and managing community engagement.
Jimdo
Dynamic Social Media Manager role at Jimdo with focus on community management, content creation, and campaign execution across multiple platforms.
ClassDojo
Marketing Manager at ClassDojo: Lead growth campaigns for Dojo Tutor, leverage teacher network, conduct research, and refine strategies to expand reach beyond email. Join us in revolutionizing education!
360Learning
Key Account Manager Enterprise at 360Learning: Develop and manage a portfolio of 50+ accounts, generating growth and upselling opportunities.
G-P
Lead a team to enhance system reliability and performance using AWS cloud infrastructure and modern DevOps practices at Globalization Partners. Drive automation, observability, and continuous improvement in a remote-first environment.
Red Canary
Customer Security Operations (CSO) team leader to manage Detection Engineers, define operational metrics, and build relationships with customers and internal teams.
CaptivateIQ
Lead professional services team for ICM implementation, drive process improvements, and build strong client relationships.
Mattermost
Lead product development for Mattermost's Intelligent Mission Environment platform, driving revenue growth and innovation in defense, intelligence, and cyber operations.
Yuno
Key Account Manager at Yuno: drive revenue growth, build strong client relationships & collaborate with cross-functional teams.
Ro
Associate Manager Offline Marketing at Ro: drive new patient growth from offline channels using data-driven decision making.
Horizons
Treasury Manager at Horizons: Manage daily corporate cash operations, mitigate currency risk, and maintain banking relationships.
Restaurant365
Restaurant365 Product Manager Payroll: Drive payroll strategy, collaborate with internal partners & clients, ensure compliance & cost savings through streamlined processes.
Twilio
At Twilio, the Technical Program Manager will support the InfoSec organization by managing projects and coaching agile teams to deliver value. This role involves project managing multiple initiatives, ensuring stakeholder satisfaction, managing risks and dependencies, driving decision-making through effective communication, and leveraging Agile principles. The position requires experience in project management across InfoSec domains, strong communication skills, and a high-level understanding of information security. Benefits include competitive pay, generous time-off, parental and wellness leave, healthcare, and a retirement savings program.
See yourself at Twilio
Join the team as Twilio’s next Technical Program Manager
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
About the job
This position is needed to support the InfoSec organization at Twilio in delivering value through strategic projects and programs.
In this role, the Technical Program Manager will manage projects and coach agile teams in delivering value through their programs. This role will be a part of the InfoSec Project Management Office (PMO) which is responsible for creating and maintaining operational and process rigor via a scalable and well-structured project management approach.
Responsibilities
In this role, you’ll:
Project manage multiple, simultaneous initiatives while working alongside members of the InfoSec team and other Twilio teams from project inception to completion.
Support functional teams as a team coach to enable delivery of value across the InfoSec organization by enabling teams to work in a more mature, consistent manner.
Leverage the Project Management (including SAFe and Agile mindset) principles throughout the project lifecycle to drive the team towards best practices and value driven project delivery.
Ensure stakeholder satisfaction by providing status and monitoring of project progression and performance.
Manage risk, dependencies, and issues during project execution and lead the team to remove impediments in a timely manner.
Drive decision-making by communicating goals and objectives; run inclusive, productive, and impartial meetings to ensure implementation or closure of actions.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
3+ years of project management experience across the InfoSec project lifecycle for process improvement, policy, infosec domains, or application projects.
Experience working with Agile projects and an understanding of Agile methodologies
Excellent ability to manage multiple project initiatives to lead a team to execute and deliver on project level tasks.
Strong skills and experience developing integrated project structures, milestones and schedules with the ability to identify and resolve project risk and dependencies.
High-level understanding information security domains, ideally with deeper working knowledge in one or more domains
Excellent verbal and written communication skills and experience applying these to stakeholder communications
Desired:
Typically has Bachelor's (or equivalent) and 3 or more years of relevant experience; or Master's (or equivalent) and 2+ years of relevant experience
Certified Project Management Professional (PMP), Scrum Master, SAFe Agilist, PMI-ACP, or other related project management certification
Information Security certifications such as CISSP, CRISC, CISA, CompTIA Security+ or other related certifications
Experience using Atlassian or other enterprise collaboration tools for project management or software development
Experience working with information security teams focused on securing cloud environments
Location
This role will be remote, and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
