Technical Support Engineer / SL3 Application Owner
Binance
- Location
- Brazil
- Posted
Technical Support Engineer / SL3 Application Owner for Binance's TechOps team
Remote Jobs
Backend Software Engineer
AffiniPay
- Location
- United States of America
- Posted
- Salary Range
- 135k - 150k USD
Join AffiniPay as a Software Engineer to solve challenging payment problems using Scala in the AWS ecosystem. Work on scalable systems, collaborate with a talented team, and contribute to innovative solutions that make payments effortless for clients worldwide.
Backend Software Engineer
Welocalize
- Location
- Spain
- Posted
Backend Software Engineer for Welocalize, developing information systems using Go and Node.js, collaborating with cross-functional teams, and ensuring data integrity and security.
Senior Backend Engineer
Kalepa
- Location
- United States of America
- Posted
- Salary Range
- 140k - 190k USD
Join Kalepa as a Core Engineer to work on cutting-edge technologies like NLP and distributed systems with a global team. Enjoy competitive compensation, equity, health benefits, and professional development opportunities.
Senior Backend Engineer
Apollo.io
- Location
- India
- Posted
Design and implement highly scalable backend endpoints at Apollo. Gather product requirements and write design docs. Drive/Lead full lifecycle of software development: product requirements, architecture, solution design, development, quality assurance, and maintenance. Mentor others on best practices and effectively share knowledge. Communicate development progress to the product lead, engineering manager, and other stakeholders. Introduce new technologies as required. Work effectively as part of a large global team. Attend scrum ceremonies, provide feedback, and respond to technical and behavioral feedback.
Senior Backend Engineer
Kalepa
- Location
- Croatia
- Posted
Core Engineer - Develop impactful computer vision features using Roboflow tools, collaborate with a global team, and create innovative AI solutions.
Senior Backend Engineer
Apollo.io
- Location
- United States of America
- Posted
Senior Backend Engineer at Apollo.io: Implement scalable backend endpoints, drive software development lifecycle, and mentor junior engineers.
Senior Backend Engineer
Postscript
- Location
- British Virgin Islands
- Posted
Senior Software Engineer at Postscript: lead distributed systems development, solve complex problems, and drive growth through project leadership and technical expertise.
Senior Backend Engineer
RevenueCat
- Location
- Cameroon
- Posted
Backend Engineer at RevenueCat: Collaborate with a talented team, create innovative AI solutions, and contribute to the growth of mobile subscriptions.
Software Engineer - Accounts
Vercel
- Location
- Netherlands
- Posted
Design and implement scalable IAM solutions at Vercel using JavaScript/TypeScript, Node.js, AWS, and industry-standard protocols like OAuth2 and OpenID Connect. Collaborate with cross-functional teams to deliver secure and reliable services while leveraging Infrastructure as Code tools.
Software Engineer - Accounts
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 192k - 264k USD
Design and implement scalable IAM solutions using AWS, TypeScript, Node.js, and industry standards like OAuth, OIDC, SAML. Collaborate with teams to deliver secure, reliable services for Vercel's Frontend Cloud.
Blockchain Data Engineer
Nethermind
- Location
- Anywhere in the world
- Posted
Extract on-chain data from PoS networks, design scalable blockchain indexed platforms, assist in data analysis, build cloud infrastructure, interact with product teams to deliver applications. Requires expertise in blockchain technologies, programming languages like Python/JavaScript/Golang, distributed systems, APIs, and cloud infrastructure.
Cloud Infrastructure Engineer
Cargo.one
- Location
- Cameroon
- Posted
Cloud Infrastructure Engineer at cargo.one: Collaborate with diverse stakeholders to contribute to cloud infrastructure and ensure quality work. Flexible remote work options and unlimited co-working options available.
Software Engineer - Extensibility
Figma
- Location
- United States of America
- Posted
- Salary Range
- 149k - 350k USD
Join Figma's Extensibility team to develop and maintain their developer platform, including plugins and APIs. Work with TypeScript, Ruby, C++, and collaborate on user experiences for complex problems.
Software Engineer (L2)
Clipboard Health
- Location
- United States of America
- Posted
As an L2 Software Engineer at Clipboard Health, you will develop scalable healthcare solutions using TypeScript, React, Node.js, and AWS technologies in a globally distributed team environment. Your work will directly impact healthcare staffing by solving real-world challenges and contributing to a customer-centric approach.
Software Engineer (L2)
Clipboard Health
- Location
- Anywhere in the world
- Posted
Develop scalable web and mobile applications using modern technologies while working remotely on a globally distributed team to solve healthcare challenges.
Blockchain Security Engineer (Smart Contract Auditing)
Binance
- Location
- Taiwan, Republic of China
- Posted
Blockchain Security Engineer (Smart Contract Auditing) at Binance
Senior Quality Engineer
StackAdapt
- Location
- Canada
- Posted
Join StackAdapt as a Quality Engineer to drive software quality through automation, collaborate with teams on CI/CD integration, and contribute to enhancing the platform's reliability. Enjoy competitive compensation, health benefits, mental health support, and professional development opportunities in a remote-friendly environment.
Senior Quality Engineer
StackAdapt
- Location
- United States of America
- Posted
Enhance software quality at StackAdapt by developing and implementing test automation solutions across various platforms. Collaborate with cross-functional teams to ensure high-quality product releases in an agile environment.
Principal Software Engineer
Deimos
- Location
- Cameroon
- Posted
Join Deimos as Principal Software Engineer & lead software solutions with scalability, maintainability, performance, security & operational excellence in mind.
Technical Support Engineer / SL3 Application Owner
Binance
Job Location
BrazilChileColombiaCosta RicaCubaEcuadorEl SalvadorFrench GuianaGuadeloupeBelizeArgentinaPanamaParaguayPeruTaiwan, Republic of ChinaNicaraguaPuerto RicoSaint-BarthélemySurinameVenezuela (Bolivarian Republic)Dominican RepublicBoliviaGuatemalaMartiniqueMexicoSingaporeUruguaySaint-Martin (French part)GuyanaHaitiHonduras
Job Summary
We are seeking a Technical Support Engineer / SL3 Application Owner to join Binance's TechOps team. This role involves investigating and resolving technical questions related to the functioning of our ecosystem, collaborating with customer support, internal Dev/Infra teams, and other stakeholders. The ideal candidate will have 4-8+ years of experience in similar roles, strong problem-solving skills, and knowledge of Unix/Linux, databases, web development, and AI technologies. Binance offers a competitive salary, company benefits, and the opportunity to work with a talented team in a user-centric global organization.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
We are looking for a talented Technical Support Engineer / SL3 Application Owner to join our TechOps team.
This is a pretty broad role that will involve investigating and resolving technical questions related to functioning of our ecosystem (Binance.com, Mobile Apps, etc), and other related duties.
It will include close cooperation with our Customer Support, internal Dev/Infra teams, as well as other parties.
This is a full-time position that can be remote from North America or APAC.
Responsibilities:
- Provide technical support and handling urgent escalation from external or internal customers or users in production environment with high-volume of transaction traffic
- Strong collaboration, communication and interaction with all stakeholders including customers, product manager, developer and management team
- Analyse service ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible maintenance for system-level improvement
- Work closely with product and developer teams in global offices, participate and follow up in iteration, release and roadmap planning timely
- Very flexible with capability to prioritize multiple incidents and deadlines to facilitate well in a fast-paced, rapidly evolving organization
- High responsibility in continuous improvement in service quality and efficiency
- Ability to provide coaching, training, identification, optimization and documentation of the customer or business support processes
Requirements:
- 4-8+ years of experience in similar roles - e.g. Technical Support Engineer, SL3 Engineer, Application Owner, etc
- Must have strong capabilities to identify, analyze and resolve problems logically and systematically
- 3+ years Unix/Linux with shell scripting, etc
- 2+ years databases experience (Oracle, MySQL)
- 2+ years Web or App related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix
- Experience with AI technologies and ability to perform development tasks
- Understanding of software development methodologies and coding standards
- Experience with software application debugging and troubleshooting
- Familiar with technical support process and escalation management
- Passionate with technical support to solve complicated customer issues
- Ability to present or speak fluently to engineers, product manager and customers
- BS/MS in Computer Science, Math or related scientific disciplines
- Background in Software Development is a plus
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
