Remote Jobs

Binance logo

Senior Product Manager, Customer Service

Binance

Location
Brunei Darussalam
Posted

Senior Product Manager for Customer Service at Binance, leading product roadmap and large-scale projects, leveraging technical expertise and data-driven decision-making.

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Account Manager

Dropbox

Location
Canada
Posted

Account Manager at Dropbox: drive revenue growth, build customer relationships, and leverage DBX solutions to solve/support customer business priorities.

Array logo

Sales Manager

Array

Location
British Virgin Islands
Posted

Sales Manager at Array: lead sales team, develop talent, optimize strategies, and drive revenue growth in a fast-paced fintech environment.

Marketing Operations Specialist logo

Sales Manager

Marketing Operations Specialist

Location
Philippines
Posted

Join Cloudbeds as Sales Manager and drive business growth in APAC with our revolutionary hospitality technology platform

Taskrabbit logo

Accounting Manager

Taskrabbit

Location
United States of America
Posted
Salary Range
97k - 134k USD

Accounting Manager at Taskrabbit: oversee accounting processes, financial reporting, variance analysis, and lead the accounting team.

Twilio logo

Accounting Manager

Twilio

Location
Canada
Posted
Salary Range
107k - 134k USD

Revenue Accounting Manager at Twilio - manage accounting global team, optimize processes, provide actionable insights

SFOX logo

Accounting Manager

SFOX

Location
United States of America
Posted
Salary Range
165k - 190k USD

Experienced Accounting Manager needed in financial services sector with expertise in client money rules and financial reporting analysis.

Apollo.io logo

Senior SDET

Apollo.io

Location
Poland
Posted

Lead quality engineering initiatives, build scalable automated frameworks, implement CI/CD practices, collaborate with cross-functional teams, and drive innovation in software testing at our company.

Sagana logo

Senior Director

Sagana

Posted

Lead impact investing consulting projects, manage teams, and drive business development for Sagana Consulting. Oversee multiple high-impact projects, strengthen client relationships, and contribute to Sagana's mission of creating abundance through impactful investments.

Lemlist logo

Content Manager

Lemlist

Location
France
Posted

Content Manager at Lempire: Create engaging educational content for sales teams, plan webinars & events, and leverage AI innovations.

UpGuard logo

VP - Product

UpGuard

Location
Australia
Posted

VP of Product at UpGuard: Lead product strategy & vision, drive growth, and empower teams in a fast-growing cybersecurity company.

Deputy logo

Manager, Enablement

Deputy

Location
United States of America
Posted
Salary Range
122k - 130k USD

Manager of Enablement at Deputy, leading training programs and driving enablement initiatives for Commercial Operations team.

Product Marketing Associate

Coursera

Location
India
Posted

Execute marketing strategies for Coursera's India Degrees, optimize consumer journeys, develop content, collaborate across teams, monitor campaign performance, and conduct market research to enhance engagement and conversions.

Broadvoice logo

Product Marketing Associate

Broadvoice

Location
Portugal
Posted

Join Broadvoice as Product Marketing Associate, supporting product marketing efforts with market research, sales tools management, and performance dashboards. Collaborate with cross-functional teams for impactful results.

Wealthsimple logo

Senior Software Developer - Product (Full Stack & Front-end)

Wealthsimple

Location
Canada
Posted

Join Wealthsimple as a Full Stack or Front-end Software Developer to contribute to innovative financial solutions using React, TypeScript, Ruby on Rails, and AWS services. Enjoy competitive benefits including health insurance, retirement savings plans, wellness support, professional development opportunities, and international work programs.

StackAdapt logo

Senior Lead Sales Engineer

StackAdapt

Location
Canada
Posted

Lead technical solutions for enterprise clients at StackAdapt, mentor the Sales Engineering team, collaborate with product teams, develop scalable integrations, and present advanced advertising technology solutions to senior stakeholders. Enjoy competitive benefits including salary, RRSP matching, comprehensive health care, work from home reimbursements, training programs, and a supportive culture.

StackAdapt logo

Senior Lead Sales Engineer

StackAdapt

Location
United States of America
Posted

StackAdapt's Senior Lead Sales Engineer will provide technical leadership to the sales team, driving solutions for enterprise clients while fostering team growth. The role offers competitive benefits and opportunities for professional development.

Teikametrics logo

Product Analyst

Teikametrics

Location
India
Posted

Product Analyst at Teikametrics: Analyze data to optimize product performance & user experience using SQL, Python, and data visualization tools.

JustAnswer logo

Product Analyst

JustAnswer

Location
Ukraine
Posted

Product Analyst at JustAnswer: drive business impact with data-driven insights and recommendations in a remote-first work environment.

Binance logo

Senior Product Manager, Customer Service

Binance

Job Summary

Binance is seeking a Senior Product Manager for Customer Service in Asia. The role involves defining and implementing the product roadmap for customer support systems, prioritizing features based on business goals and user needs, and leading large-scale projects from planning to execution. The ideal candidate has 5+ years of experience as a Product Manager, strong technical expertise in customer support workflows and AI-powered LLM tools, and excellent organizational and prioritization skills. Binance offers a competitive salary, company benefits, and the opportunity to work with world-class talent in a user-centric global organization.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

    • Product Strategy & Execution: Define and implement the product roadmap for customer support systems, including ticketing tools, case management platforms, and AI-driven solutions. Prioritize features based on business goals, user needs, and feasibility.
    • Project Management: Lead large-scale, cross-functional projects from planning to execution, ensuring timely delivery. Work closely with engineering, design, and business teams while managing risks and providing stakeholder updates.
    • Collaboration & Stakeholder Management: Partner with customer service, compliance, and business units to align platform capabilities with operational and regulatory requirements. Act as a bridge between technical and business teams.
    • Data-Driven Decision-Making: Analyze product performance metrics and user feedback to identify areas for improvement. Optimize system workflows to enhance agent productivity, user experience, and efficiency.
    • System Optimization: Oversee enhancements in ticketing systems, AI integrations, and compliance workflows. Develop scalable solutions for global compliance, customer data protection, and multi-region operations.
    • Continuous Improvement: Drive ongoing innovations in customer support tools, leveraging automation and AI to streamline workflows, reduce inefficiencies, and improve service quality.

Requirements

    • Product Management Experience: 5+ years as a Product Manager, preferably in customer support systems or platform-level products. Proven track record of delivering complex, high-impact projects in fast-paced environments.
    • Technical Expertise: Strong understanding of customer support workflows, ticketing systems, and API-based integrations. Familiarity with AI-powered LLM tools, workflow automation, and compliance-driven product development.
    • Project & Stakeholder Management: Excellent organizational and prioritization skills to handle multiple projects. Strong communication and collaboration abilities to align diverse teams and stakeholders.
    • User-Centric & Data-Driven Approach: Ability to translate user needs and operational pain points into actionable product features. Strong analytical mindset with experience in metrics-driven product development.
    • Process & System Optimization: Experience in improving customer support processes through scalable solutions, automation, and AI-driven enhancements to boost efficiency and compliance.
    • Nice to Have: Experience with customer support platforms like Salesforce Service Cloud, Freshdesk, Intercom, Zoho Desk, or Zendesk. Background in regulated industries or compliance-related projects. Knowledge of AI-powered features such as auto-assignment, sentiment analysis, or chatbot functionalities.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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