Remote Jobs

TTEC Digital logo

Senior Technical Architect – Data Analytics

TTEC Digital

Location
India
Posted

Senior Technical Architect for Data Analytics team in Hyderabad, India, with experience leading projects and teams, and technical skills in Python/PySpark, SQL, Azure or GCP or AWS, DevOps, and SaaS products.

Shippo logo

Technical Program Manager - Data Platform

Shippo

Location
Brazil
Posted
Salary Range
150k - 200k USD

Lead cross-functional projects at Shippo to modernize data infrastructure and foster self-service analytics. Manage strategic initiatives, improve data reliability, and align with business goals while working in a remote-friendly environment.

Warp logo

Support Lead

Warp

Location
Canada
Posted

Support Lead at Warp: Define support processes, lead team, and provide great user support.

Grafana Labs logo

Support Engineer (Remote, Australia)

Grafana Labs

Location
Australia
Posted
Salary Range
110k - 132k aud

Support Engineer for Grafana Labs in Australia - Troubleshoot observability stack issues, collaborate with developers, and contribute to internal knowledge base.

Automattic logo

Support Engineer - WordPress VIP

Automattic

Location
Brazil
Posted
Salary Range
40k - 75k USD

Remote customer-facing support engineer for WordPress VIP, requiring troubleshooting, debugging, and excellent communication skills.

Crosslake Technologies LLC logo

Technical Due Diligence Consultant (Spanish Speaking)

Crosslake Technologies LLC

Location
United States of America
Posted

Technology Consultant at Crosslake: Lead technical assessments for investments, improve software processes, and mentor teams. Join us to make a meaningful impact in the tech industry.

Giant Swarm logo

Technical Working Student – 100% Remote

Giant Swarm

Location
Germany
Posted
Salary Range
37k - 37k EUR

Enhance Kubernetes offerings by packaging tools, building controllers in Go, collaborating on stability, writing tests, improving operations, documenting processes, and exploring new technologies. Gain hands-on experience with cutting-edge tech while working remotely at Giant Swarm.

Kueski logo

IT Support Engineer I (NOC)

Kueski

Location
Mexico
Posted

IT Support Engineer I (NOC) at Kueski: resolve technical issues, work with teams, and maintain infrastructure and applications.

DevRev logo

Member of Technical Staff: Backend

DevRev

Location
India
Posted

Join DevRev as a software developer and build impactful features for customer-centric companies using our purpose-built CRM platform.

Vonage logo

Developer Advocate (Video)

Vonage

Location
Poland
Posted

Join Vonage as a Developer Advocate (Video) and drive the adoption of their next-generation video platform through migration tools, resources, and community engagement.

Vonage logo

Technical Support Engineer (APAC Video Specialist)

Vonage

Job Location

India

Job Summary

Vonage is seeking a Technical Support Engineer (APAC Video Specialist) to provide first-class technical support for its rapidly growing strategic customer base. The role involves investigating, troubleshooting, and resolving technical issues related to API and SDK implementations. The ideal candidate has at least 3-5 years of experience in technical support, customer success, or technical account management within the Telecommunications or SAAS sectors. They should be proficient in IP-based real-time multimedia communication technologies and protocols, including VoIP, SIP, RTP, WebRTC, and WebSockets. Flexible remote work options are available, with a competitive salary and benefits package.

Fixed shift timing: 06:30 to 14:30 IST

Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company!

Why does this role matter?

As an API/SDK Support Engineer at Vonage, you will provide first-class technical support to our rapidly growing strategic customer base, integrating our real-time communication APIs and SDKs.

What will you do?

  • Investigate, troubleshoot, diagnose and resolve technical issues related to customer API and SDK implementations
  • Communicate effectively (both verbal and written) with our customers and internal stakeholders
  • Problem solver, have a natural curiosity and demonstrate the ability to learn rapidly
  • Contribute to internal and external knowledge bases
  • Collaborate with your team to identify bugs and escalate to next-level support
  • Communicate well with different audiences (developers, technical and non-technical users)

What you must have

  • Bachelor’s Degree in Computer Science or equivalent
  • At least 3-5 years experience in technical support, customer success or technical account management role within the Telecommunications or SAAS sectors
  • Experience supporting or implementing APIs or SDKsExperience with IP-based real-time multimedia communication technologies and protocols, including VoIP, SIP, RTP, WebRTC, WebSockets
  • Capable of troubleshooting client and server-side code

Any of the following is a plus

  • Experience with other programming languages: PHP, Python, Ruby, Node
  • JavaScript, iOS or Android development experience
  • Experience building applications using iOS, Android or Javascript
  • Conceptual understanding of the principles of good software design

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