Technical Support Engineer (with French and English)
Ajax Systems
- Location
- Morocco
- Posted
Technical Support Engineer with French & English required for Ajax Systems' Customer Success Department
Remote Jobs
Support Specialist EMEA
Remofirst
- Location
- Egypt
- Posted
Support Specialist at RemoFirst: Handle global inquiries, resolve complex queries, and collaborate with internal teams to deliver exceptional client experiences.
Support Specialist I
User Interviews
- Location
- United States of America
- Posted
- Salary Range
- 22 - 22 USD
Support Specialist at User Interviews: Manage support tickets, collaborate with Project Coordinators, and own processes for customer satisfaction.
Cloud Support Engineer (USA Remote)
Gurobi Optimization
- Location
- United States of America
- Posted
Cloud Support Engineer at Gurobi Optimization, providing technical support and showcasing product features through presentations.
AI Response Evaluator - French (France)
Welocalize
- Location
- France
- Posted
Freelance AI Response Evaluator - French (France) - Remote
Senior Security Engineer 3 - Infrastructure and Automation
PagerDuty
- Location
- United States of America
- Posted
- Salary Range
- 152k - 248k USD
Lead security initiatives at PagerDuty by conducting architecture reviews and threat modeling, implementing cloud security controls, collaborating with engineering teams, and designing automated solutions to ensure secure and scalable infrastructure. Mentor team members on best practices and contribute to the overall security strategy.
Senior Security Engineer 3 - Infrastructure and Automation
PagerDuty
- Location
- Canada
- Posted
- Salary Range
- 139k - 207k CAD
Lead security initiatives for PagerDuty's SaaS infrastructure, focusing on cloud security, threat modeling, and automation to ensure scalable and secure solutions. Collaborate with engineering teams to implement robust security controls and mentor colleagues in best practices.
KYB Analyst - Periodic Review (French Speaking)
Binance
- Location
- Estonia
- Posted
KYB Analyst - Periodic Review (French Speaking) job description: Conduct thorough due diligence on clients, manage personal workload, and ensure timely escalation of key risks/issues.
Happiness Engineer – Customer Support & Success
Automattic
- Location
- Brazil
- Posted
Happiness Engineer - Provide 24/7 support to customers using our software and services, troubleshoot issues, and improve customer experience.
Compliance Case Analyst (Portuguese/English)
Binance
- Location
- Brazil
- Posted
Compliance Case Analyst job at Binance: handle law enforcement inquiries, perform blockchain tracing, and assist with regulatory filings.
Compliance Case Analyst - (Portuguese/English)
Binance
- Location
- Brazil
- Posted
Compliance Case Analyst - Join Binance's Latin America team and handle global law enforcement inquiries, perform blockchain tracing, and assist with pre-SAR filing.
AI Response Evaluator - French (Morocco)
Welocalize
- Location
- Morocco
- Posted
Freelance AI Response Evaluator - French (Morocco) - Remote
Phone and Chat Sales Representative
Chat Assassins
- Location
- Brazil
- Posted
- Salary Range
- 10k - 30k USD
Join Chat Assassins as a Sales Representative, leveraging your cold calling and sales skills to help business coaches scale their businesses. Enjoy comprehensive training, mentorship, and competitive earnings with no commission caps.
French Classical Music Content Specialist - Remote
Welocalize
- Location
- France
- Posted
French Classical Music Content Specialist - Curate and quality control high-volume music content with expertise in Classical music, multiple languages, and productivity software.
French Canadian Life Science Linguist
Welocalize
- Location
- Spain
- Posted
French Canadian Life Science Linguist at Welocalize, performing quality control and translation tasks for medical devices and life sciences content.
Technical Working Student – 100% Remote
Giant Swarm
- Location
- Germany
- Posted
- Salary Range
- 37k - 37k EUR
Enhance Kubernetes offerings by packaging tools, building controllers in Go, collaborating on stability, writing tests, improving operations, documenting processes, and exploring new technologies. Gain hands-on experience with cutting-edge tech while working remotely at Giant Swarm.
Technical Program Manager - Data Platform
Shippo
- Location
- Brazil
- Posted
- Salary Range
- 150k - 200k USD
Lead cross-functional projects at Shippo to modernize data infrastructure and foster self-service analytics. Manage strategic initiatives, improve data reliability, and align with business goals while working in a remote-friendly environment.
Senior Full-Stack Engineer - Account Fraud and Enablement
Mercury
- Location
- Canada
- Posted
- Salary Range
- 203k - 239k USD
As a Senior Full Stack Engineer at Mercury, you will lead the development of tools to combat fraud while minimizing customer friction. Collaborate cross-functionally, mentor junior developers, and leverage your technical expertise in React, TypeScript, Redux, Haskell, Yesod, Persistent, and PostgreSQL to build robust systems.
AI Response Evaluator - French (Madagascar)
Welocalize
- Location
- Madagascar
- Posted
Freelance AI Response Evaluator - French (Madagascar) - Remote
Remote Data Annotator - French (Morocco)
Welocalize
- Location
- Morocco
- Posted
Freelance Data Rater - Conduct research on e-commerce data, evaluate product filters and results, and rate e-commerce data according to guidelines provided.
Technical Support Engineer (with French and English)
Ajax Systems
Job Location
Job Summary
Ajax Systems is seeking a Technical Support Engineer with French and English language skills to join their Customer Success Department. As a Technical Support Engineer, you will respond to customer inquiries, investigate and resolve client issues related to their security systems, and escalate complex issues to the appropriate team. You will also document and track customer interactions in the CRM system and help customers understand the features and benefits of Ajax's products. The company offers a zero-bullshit culture, free English courses, and a chance to participate in beta testing new gadgets. With a focus on making people's lives peaceful and the world safe, this role is ideal for someone who values customer satisfaction and technical expertise.
Ajax Systems is a developer and manufacturer of Ajax wireless security systems with smart home capabilities. We are a full-cycle company, which means that we do everything from idea generation and development to mass production. There are 135+ devices in the Ajax line: they protect the premises from robbery, fire, and flooding and provide an opportunity to control electrical appliances. Our company is a Ukrainian success story, a place of incredible strength and energy.
Today, Ajax protects more than 2,5 million users in 169 countries. Ajax has been awarded Europe's highest security awards.
Support is a team that helps customers in 187 countries worldwide, 24/7, 365 days a year, through various communication channels: e-mail, social media, phone, messenger, and website.
We communicate in dozens of languages and help solve user problems here and now.
We are looking for a passionate and talented Technical Support Engineer.
Key requirements:
- Degree in tech/engineering
- Knowledge of the basics of physics/electrical engineering
- Advanced English and French Languages
- Experience in communication with customers
- Experience with CRM systems and telephony will be an advantage
Responsibilities:
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner
- Investigate, troubleshoot, and resolve client issues related to our product/service
- Escalate complex issues to the appropriate team as necessary
- Document and track customer interactions and problems in the customer relationship management system (CRM)
- Help customers understand the features and benefits of products/services
We offer:
- Freedom to make decisions and implement ideas
- The driving team and zero-bullshit culture
- Free English courses
- Ajax security system kit (participation in the beta test project — receiving and testing new gadgets before their release)
- Schedule: Tue-Fri 10:00 - 20:00 (1 hour break)
We work to make people's lives peaceful and the world safe. Become part of a team that creates a smart and useful world-class product in Ukraine.
Please send your CV in English
